Taimoor Mujeeb
Glasgow,Lanarkshire
Summary
Highly versatile IT and Operations professional with strong experience across grocery retail, warehouse management, and e-commerce environments. Skilled in overseeing daily business operations, managing ERP systems, supporting Amazon Seller Central workflows, and coordinating supply-chain activities with international suppliers. Proven ability to deliver technical support, including structured cabling, hardware deployment, POS installation, network troubleshooting, and system upgrades. Experienced in financial administration, payroll processing, inventory control, and vendor coordination. Adept at leading teams, improving operational efficiency, and implementing process enhancements that support business growth. Combines a BSc (Hons) in Computer Engineering (IT) with hands-on expertise in IT field engineering, warehouse operations, and strategic business planning. A reliable, detail-focused, and results-driven professional committed to supporting organisational success through technology, strong communication, and effective operations management.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
IT Field Engineer
IT & Network Solutions Engineer
Manchester
01.2024 - Current
- Performed structured CAT-5e and CAT-6 network cabling, including testing and certification using a Fluke tester.
- Installed and configured Cisco IP phones across multiple user locations.
- Set up and deployed network and office printers with full connectivity.
- Carried out de-installation and safe removal of legacy hardware during system upgrades.
- Conducted application testing, including CRM systems and essential business web portals, to ensure full functionality after deployment.
- Collected, documented, and returned outdated devices for disposal or refurbishment.
- Assisted in the installation and migration of Fortinet devices during server and infrastructure upgrades.
- Completed port patching, network point labelling, and switch connectivity checks to verify end-to-end communication.
Operations Administrator
SG Traders Scotland Ltd
Scotland
02.2023 - 12.2023
- Oversaw daily warehouse and office operations, ensuring smooth coordination between inventory, packing, logistics, and customer service teams.
- Managed Amazon Seller Central operations including product listings, pricing updates, stock monitoring, FBA shipments, and order fulfilment.
- Coordinated with Chinese suppliers for purchasing, production updates, quality checks, and shipment arrangements.
- Handled import documentation, customs clearance, and communication with freight forwarders for sea, air, and DDP shipments.
- Maintained accurate stock records using warehouse management tools, ensuring all items were correctly labelled, stored, and tracked.
- Prepared FBA cartons, pallet labels, shipment plans, and ensured all products met Amazon packaging and compliance standards.
- Analysed sales performance, inventory forecast, and reorder levels to prevent stockouts and improve supply-chain planning.
- Processed invoices, purchase orders, and supplier payments while maintaining organised financial and operational records.
- Supported Quality Control by checking product samples, inspecting incoming shipments, and reporting defects to suppliers.
- Developed efficient workflows for picking, packing, and dispatching online orders to reduce errors and improve fulfilment speed.
IT operations manager
Strawberry Garden Cash and Carry
Glasgow
06.2020 - 02.2023
- Troubleshot complex technical issues resulting in reduced downtime.
- Managed all IT systems across the grocery store, including POS tills, barcode scanners, weighing scales, printers, CCTV, and back-office computers.
- Ensured daily store operations ran smoothly by quickly resolving technical issues at checkout counters and customer service desks.
- Oversaw installation, setup, and maintenance of POS terminals, stock-management systems, and retail ERP software.
- Supported 50+ store employees with technical assistance, troubleshooting problems to reduce queue times and improve customer service.
- Maintained and monitored the store network, Wi-Fi, servers, routers, and data connections to ensure strong and stable performance.
- Managed inventory systems to keep product pricing, stock levels, and promotions updated and accurate across all tills.
- Implemented system updates and hardware upgrades to improve store efficiency and reduce downtime.
Education
Bsc Computer Engineering - IT
Glasgow Caledonian University
Glasgow 01.2020 - 05.2024
Skills
- Financial & Payroll Administration
- Strategic Planning & Business Growth
- Multisite Inventory & Production Control
- Client & Vendor Relationship Management
- IT Hardware Support & Deployment
- Health & Safety Compliance
- Stakeholder Communication & Team Leadership
- Telecommunication systems
- IT infrastructure understanding
- Decision-Making prowess
- Customer service mindset
- Quality assurance focus
Timeline
IT Field Engineer
IT & Network Solutions Engineer
01.2024 - Current
Operations Administrator
SG Traders Scotland Ltd
02.2023 - 12.2023
IT operations manager
Strawberry Garden Cash and Carry
06.2020 - 02.2023
Bsc Computer Engineering - IT
Glasgow Caledonian University
01.2020 - 05.2024