A results-oriented professional with experience working in project-based environments, with a strong understanding of project lifecycles, from initiation and planning through to delivery and review. Experienced in supporting project activities, conducting analysis, identifying requirements, and contributing to effective decision-making. Skilled in applying analytical thinking, problem-solving, and organisational skills to help deliver successful project outcomes while collaborating with diverse teams and stakeholders.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Systems Data Migration and Configuration Analyst
Barking and Dagenham Council
LONDON
03.2026 - Current
Supported the implementation and configuration of Civica CX Regulatory Services, analysing business requirements and aligning system functionality with operational needs to enable effective service delivery.
Mapped business processes into the system platform, translating user requirements into functional solutions that improved workflow alignment and system usability.
Collaborated with project teams, technical specialists, and operational stakeholders to support integration activities, ensuring seamless connectivity with existing systems and services.
Designed and executed User Acceptance Testing (UAT) scenarios, validated system functionality, identified defects, and supported resolution activities to improve solution quality and readiness for go-live.
Analysed operational requirements and provided configuration recommendations, ensuring the solution supported business processes, regulatory needs, and user expectations.
Supported the full implementation lifecycle, including requirements gathering, configuration, testing, deployment, and transition into live operations, contributing to successful project delivery.
Produced process documentation, test evidence, and project updates to enable effective communication between technical teams, project stakeholders, and business users.
Engaged with system users and stakeholders to identify challenges, recommend improvements, and support system adoption and continuous service improvement.
Business Systems Support and Data Officer
Exchequer Southwark Council (Essential Employment)
London
10.2024 - 11.2025
Analysed and supported business systems by extracting, validating, and interpreting data using SQL, Excel, and Microsoft Access, enabling accurate reporting and informed operational decision-making.
Improved business processes by automating payment data extraction using advanced Excel formulas, reducing manual processing time from 7 minutes to a single copy-and-paste operation and increasing operational efficiency.
Supported User Acceptance Testing (UAT) for a local data analysis tool by developing test scenarios, validating system outputs, identifying defects, and contributing to improvements that increased reporting accuracy from 70% to 95%.
Monitored and analysed financial data for Holiday Free School Meal voucher programmes, ensuring accurate budget tracking, appropriate allocation of funds, and compliance with funding requirements.
Maintained data quality by cleansing, validating, and managing datasets across 121 schools, improving data accuracy and supporting reliable system operations and timely payments.
Performed data analysis and record matching to identify discrepancies, improve data integrity, and support accurate reporting for operational teams and stakeholders.
Provided business systems support by investigating data issues, analysing user requirements, and working collaboratively with teams to improve system functionality and user experience.
Developed reporting templates and standardised communication processes, improving consistency of information shared with stakeholders and supporting effective service delivery.
Managed project activities and tracked system-related tasks using Monday.com, monitoring progress, supporting delivery timelines, and providing clear updates to stakeholders.
Technical Systems Support
Royal Borough of Kensington and Chelsea
London
04.2023 - 09.2024
Provided first-line technical support to eight departments, effectively resolving system problems and guaranteeing uninterrupted data flow, and operational stability.
Created operational and performance reports for managers, facilitating better service delivery and data-driven decision-making.
Coordinated quarterly inspection schedules, gathering and evaluating property data to produce actionable insights that enhanced operational effectiveness.
Managed legal notices for Noise and Nuisance team, ensuring timely and accurate processing in compliance with council regulations.
Identified unregistered food enterprises, updated council databases, and maintained accurate records in Acolaid to ensure compliance and support reliable reporting.
Project Financial Analyst
Damson Media Limited
London
06.2022 - 03.2023
Processed and managed financial data, including payroll, purchase orders (POs), invoicing, and expenses, ensuring 100% accuracy, timely processing, and reliable financial records.
Developed and implemented an Excel-based budget tracking and financial forecasting model, improving reporting speed, accuracy, and supporting data-driven financial planning.
Monitored budgets and collaborated with teams to identify discrepancies, ensuring spending stayed within limits and forecasts aligned with operational needs.
Analysed financial data to identify trends, perform variance analysis, and recommend cost-saving measures.
Collaborated with Debt Recovery Team to analyse overdue accounts and follow up on outstanding balances, improving cash flow and overall financial performance.
Reported on financial metrics within portfolios and prepared reports after checking contracts with project forecasting and scheduling.
Managed risk assessment for potential investments, minimising financial exposure and protecting assets.
Engaged stakeholders, clients, and internal teams to gather and define business and data requirements, delivering solutions that enhanced response times and service quality.
Applied advanced Excel skills to manage data using pivot tables, VLOOKUPs, SUMIFS and Index Match.
Education
Bachelor of Science - Computer Science
University of Greenwich
London, England
Sep 2022 - Jul 2025
Skills
Key Skills
Business Systems Analysis & Support
System Implementation & Configuration
Requirements Gathering & Analysis
Business Process Mapping & Improvement
User Acceptance Testing (UAT) & Test Script Development
Data Analysis & Data Quality Management
Data Validation, Cleansing & Reconciliation
Stakeholder Engagement & Communication
Technical Documentation & Process Mapping
Reporting & Data Visualisation
SQL, Microsoft Excel & Microsoft Access
Languages
Romanian
First Language
Spanish
Advanced
C1
Timeline
Systems Data Migration and Configuration Analyst
Barking and Dagenham Council
03.2026 - Current
Business Systems Support and Data Officer
Exchequer Southwark Council (Essential Employment)