SYNTHIA VERONE AOKO
PRESTON,united Kingdom
Summary
Dedicated Care and Support Worker delivering high-quality personal care and emotional support to individuals. Fostered strong relationships with clients and healthcare professionals to ensure effective, person-centred care. Committed to maintaining a safe and supportive environment while promoting independence and dignity.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Care and Support Worker
Busia county Hospital
Busia
01.2026 - 09.2026
- Assisting individuals with personal care needs while maintaining dignity, privacy, choice, and respect at all times.
- Supported clients with daily personal hygiene routines to ensure comfort and dignity.
- Supporting service users in developing essential daily living skills, including cooking, budgeting, shopping, and household management, to enhance independence and confidence.
- Encouraged client independence by providing support and motivation during daily activities. by providing motivation throughout daily tasks.
- Implementing person-centred support plans tailored to individual needs, goals, and aspirations, ensuring high-quality and effective care delivery.
- Built positive relationships with service users through consistent support and active listening, fostering trust and engagement.
- Facilitated access to community activities, education, employment, and healthcare, promoting social inclusion and personal growth.
- Implementing strategies for managing challenging behaviour in clients with complex needs, ensuring safety and positive outcomes.
- Applying positive behaviour support strategies to reduce anxiety, manage challenging behaviours, and encourage positive outcomes.
- Working collaboratively with families, healthcare professionals, and multidisciplinary teams to ensure coordinated care and the achievement of individual support goals.
- Administering medication safely and accurately in accordance with care plans, training, and company procedures, supporting service users' health and wellbeing.
- Monitored vital signs and reported any significant changes to qualified healthcare personnel, promoting timely interventions.
- Maintaining accurate daily records, care notes, and incident reports, ensuring compliance with organisational policies and effective communication within the care team.
- Prepared and served nutritious meals, adhering to dietary requirements and preferences.
- Maintained cleanliness in patient rooms by changing beds, dusting, hoovering, and sanitising bathrooms., completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.
- Engaged residents in physical exercise routines tailored to their abilities to enhance well-being.
- Implement mobility assistance techniques, such as transfers and use of mobility aids, to promote independence.
- Listened to patient complaints and feedback, actioning improvement to increase quality of care.
- Implemented strategies for managing challenging behaviour in clients with complex needs, ensuring safety and positive outcomes.
Education
MRES - Business
York St John University
York01-2027
Bachelor of Business Administration - Business Administration
Mt Kenya University
Kenya01-2025
Certificate in Emergency Medical Technician - Emergency Medicine
Kenya Medical Training College(KMTC)
Nairobi, Kenya12-2023
Kenya Certificate of Secondary Education (KCSE) A-Level - Kenya Certificate of Secondary Education
Nyabisawa Girls High school
Kenya01-2022
Skills
- Personal care support
- Mobility assistance
- Medication support
- Monitoring skills
- Health safety
- Record management
- Effective Communication
- Clear communication
- Time management
- Empathy and Compassion
- Emotional support
- Psychosocial support
- Manual handling
Certification
- Basic Life support(BLS), American Heart Association, 2023-01-01
- First Aid training
Custom
Availed upon request
Timeline
Care and Support Worker
Busia county Hospital
01.2026 - 09.2026
MRES - Business
York St John University
Bachelor of Business Administration - Business Administration
Mt Kenya University
Certificate in Emergency Medical Technician - Emergency Medicine
Kenya Medical Training College(KMTC)
Kenya Certificate of Secondary Education (KCSE) A-Level - Kenya Certificate of Secondary Education
Nyabisawa Girls High school