Syed Rakib Ahmed

Customer service worked with a team of 7 members to ensure the provision of exceptional customer

services for valued customers. Answered phone calls, and deal with customers' inquiries.

Answered customer's questions,served customers at the till during the busy period. handle customer

complaints politely and effectively Ensure standards are complete and the company is prepared for the

next day.

Processed cash and card payments during busy periods to minimise customer waiting times.

Communicated effectively to determine customer needs, provide recommendations and services.Monitor

dining, kitchen, and all customer areas to maintain cleanliness at all times, and assign cleaning tasks

to staff as necessary. This includes emptying trash, cleaning bathrooms, and wiping down counters and

food prep areas. check food coming out of the kitchen to ensure customer orders are filled accurately,

safely, and attractively. send food back to the kitchen to be remade if needed.

Horizon Vape Distro, Sunderland , United Kingdom

Duties include checking and weighing raw materials, ensuring that machine settings are correct,

maintaining a clean production environment, running quality checks on, for example, the size and

weight of the finished product, assembling, packaging and labelling, and simple machine maintenance

Monitoring the production process.Assembling, packing and labelling the finished goods in preparation

for shipment.Cleaning the machinery and other parts of the production space.Maintaining work areas

and equipment.

As a Marketing Executive is responsible for managing day to day operations, developing marketing strategies, managing client relationship and fostering strong business partnership and executing various campaigns to help the company achieve its business objective.