Mahmoud Nassar
Assistant Manager
Manchester,United Kingdom
Summary
I am Mahmoud Nassar, a 17-year-old aspiring business professional with a strong interest in organizational operations and financial processes. I am currently applying for the Payroll and Business Administrator Apprentice position at MAP Apprenticeship. My academic achievements, including a grade 6 in GCSE Mathematics and an A in AS-Level IT, highlight my numerical and technical abilities. Additionally, my studies in Pure Mathematics, Statistics, and Biology have developed my problem-solving skills, analytical thinking, and attention to detail, all essential for success in business administration and payroll management.
Through diverse work experiences, I have gained valuable skills that are directly transferable to this role. At Wise Pharmacy, I developed organizational and customer service expertise by managing prescriptions. My role as a volunteer receptionist at Khizra Mosque strengthened my communication and multitasking abilities while maintaining confidentiality. Currently, as an Assistant Manager at Tacorrito, I manage daily operations, supervise staff, and handle inventory, all while focusing on customer satisfaction and problem-solving.
In my personal time, I enjoy playing chess, which has sharpened my strategic thinking and patience. I am also passionate about community service, which has enhanced my interpersonal skills and cultural awareness. I am eager to contribute my skills, dedication, and enthusiasm to MAP Apprenticeship, confident that I will make a meaningful impact.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Assistant Manager
Tacorrito
Manchester, Greater Manchester
01.2023 - 10.2024
- Daily Operations Management: Overseeing the opening and closing procedures of the restaurant, ensuring all tasks are completed accurately and efficiently
- Monitoring the cleanliness and organization of the restaurant to maintain high standards of hygiene and customer satisfaction
- Staff Supervision and Training: Supervising a team of employees, assigning tasks, and ensuring that all staff adhere to company policies and procedures
- Providing training and support to new staff members, helping them to understand their roles and responsibilities and integrating them smoothly into the team
- Customer Service: Interacting with customers to provide excellent service, handle inquiries, and resolve any complaints or issues promptly and professionally
- Ensuring that all customer orders are processed accurately and efficiently, contributing to a positive dining experience
- Inventory Management: Managing inventory levels by conducting regular stock checks and placing orders for supplies and ingredients as needed
- Keeping accurate records of inventory usage and ensuring that all products are stored correctly and used within their expiry dates
- Financial Transactions: Handling cash and electronic transactions, ensuring all financial operations are conducted accurately and securely
- Preparing daily financial reports and depositing daily takings, maintaining accountability and transparency in financial matters
- Marketing and Promotion: Assisting in the planning and execution of marketing campaigns and promotions to attract new customers and retain existing ones
- Monitoring customer feedback and suggesting improvements to enhance the overall customer experience
- Problem-Solving and Decision-Making: Addressing any operational challenges or issues that arise during shifts, making quick and effective decisions to resolve problems
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Pharmacist assistant
Wise Pharmacy
04.2022 - 04.2022
- Prescription Management: Accurately processed and organized prescriptions, ensuring that all information was correctly entered into the pharmacy's system
- Prepared medication orders by measuring, packaging, and labeling prescriptions under the supervision of the pharmacist
- Customer Service: Assisted customers with their inquiries regarding medications and health products, providing clear and helpful information
- Maintained a friendly and professional demeanor to ensure a positive customer experience
- Inventory Control: Monitored stock levels of medications and other products, and assisted with reordering supplies to maintain adequate inventory
- Conducted regular checks to ensure that medications were stored properly and within their expiration dates
- Administrative Support: Managed administrative tasks such as filing, record-keeping, and updating patient profiles
- Assisted with the organization and maintenance of the pharmacy's workspace to ensure a clean and efficient environment
- Compliance and Safety: Adhered to all health and safety regulations and pharmacy protocols to ensure a safe environment for both staff and customers
- Ensured that patient confidentiality was maintained at all times, in compliance with data protection regulations
Education
GCSEs - Mathematics, Combied Science, RE, Arabic, English
Eden Boys' Leadership Academy Manchester
01.2018 - 01.2023
Skills
Customer relationship building
Languages
Arabic
Fluent
Affiliations
- MAP Apprenticeship – (Applicant for the Payroll and Business Administrator Apprentice position)
- Khizra Mosque – (Volunteer Receptionist)
- Tacorrito – (Assistant Manager)
- Wise Pharmacy – (Pharmacy Assistant)
- Eden Boys' School, Manchester – (Secondary School)
- Al Hassad Tarbawi International – (A Levels/BTEC Studies)
Software
Microsoft Office Suite (Word, Excel, PowerPoint)
Database Management
Inventory Management Systems
Payroll Software (potential exposure)
Email and Calendar Management (Outlook, Gmail)
POS Systems
Certification
GCSE's
Interests
Playing chess, which enhances your strategic thinking and patience
Community service, which improves your interpersonal skills and cultural awareness
Accomplishments
- Academic Excellence in Mathematics and IT:Achieved a grade 6 in GCSE Mathematics, demonstrating strong numerical and analytical skills.
Earned an A in AS-Level IT and a B in Statistics, showcasing proficiency in data analysis and information technology. - Leadership and Management in Retail:Promoted to Assistant Manager at Tacorrito within a few months of joining, where I manage daily operations, supervise staff, and handle inventory.
- Outstanding Volunteer Service: Recognized for exceptional service as a volunteer receptionist at Khizra Mosque, where I efficiently managed front desk operations, inquiries, and schedules.
- Strategic Thinking and Problem-Solving: Won a local chess tournament, highlighting my ability to think strategically, remain patient, and solve complex problems.
- Community Engagement: Awarded a certificate of appreciation for my active participation in community service projects, which helped develop my teamwork and cultural awareness skills.
Timeline
AS-Levels
08-2024
GCSE's
12-2023
Assistant Manager
Tacorrito
01.2023 - 10.2024
Pharmacist assistant
Wise Pharmacy
04.2022 - 04.2022
GCSEs - Mathematics, Combied Science, RE, Arabic, English
Eden Boys' Leadership Academy Manchester
01.2018 - 01.2023
References
References available upon request.
Personal Information
Age: 17
Similar Profiles
Vishnu Puzhakkal ChandrasekaranVishnu Puzhakkal Chandrasekaran
Senior Marketing engineer at ISMIR Oceans Pvt. Ltd.Senior Marketing engineer at ISMIR Oceans Pvt. Ltd.
DORIS NNEKA AGHAGBONDORIS NNEKA AGHAGBON
Customer assistant at MINT PEOPLE HOSPITALITYCustomer assistant at MINT PEOPLE HOSPITALITY
MD KAWSAR AHMAD DIPUMD KAWSAR AHMAD DIPU
Assistant executive (HR) at Click Cart LimitedAssistant executive (HR) at Click Cart Limited