Syed Abedin
London ,Camden
Summary
Dedicated professional with expertise in telephone operation, email correspondence, and customer service. Demonstrates reliable punctuality and excels in maintaining a well-organised reception area. Skilled in ordering office supplies and handling tasks with patience and composure. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Take-away Receptionist
Rose Tandoori
London, Greater London
2023.05 - 2025.03
- Resolved customer complaints professionally leading to higher retention rates.
- Maintained clean and organised workspace to ensure efficient service.
- Handled high volumes of transactions during holiday seasons efficiently.
- Packaged customer items carefully, ensuing merchandise safety.
- Assisted customers with enquiries to enhance their shopping experience.
- Greeted each customer warmly, creating a friendly shopping environment.
- Completed opening and closing procedures each day.
- Demonstrated excellent communication skills whilst taking orders from guests.
- Improved customer service by promptly and accurately taking orders.
- Completed customer orders with speed and accuracy.
Education
GCSEs - General Studies
Maria Fidelios Catholic School
London 2019.09 - 2024.05
Skills
- Telephone operation
- Patience and composure
- Reception area maintenance
- Reliable punctuality
- Ordering office supplies
- Email correspondence
- Customer Service
Affiliations
- Tutoring younger students
- Tennis
- Reading non-fiction books on social issues and personal development
- Gym in my free time.
- Keeping My Surroundings Clean and Tiny
Languages
English
Upper intermediate
Bengali
Intermediate
Timeline
Take-away Receptionist
Rose Tandoori
2023.05 - 2025.03
GCSEs - General Studies
Maria Fidelios Catholic School
2019.09 - 2024.05