Sydney Mercer
Wallasey,Merseyside
Summary
A motivated individual that approaches challenging tasks with dedicated enthusiasm . Using skills such as good time management and organisation skills, is able to adapt to various different work environments and can keep up with changing demands that come hand in hand with the role
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Volunteer worker
Koala NW
Birkenhead
2023.10 - Current
- Collect donations and sort out quality items for resale or immediate community use.
- Work with compassion and empathy to engage people from diverse backgrounds.
- Recycle donated items that were not appropriate for sale.
- Design charity shop window displays to attract customers.
- Engaged with customers to build loyalty and encourage donations.
- Present clean, saleable donations to boost profits.
Counter Assistant (Work Experience)
Nelsons Fish &Chips
Blackpool
2018.06 - 2018.06
- Packed and served high volume of orders in busy fast food setting.
- Totalled bills and accepted cash, card and mobile payments.
- Packaged takeaway food for easy transport by customers or delivery drivers.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Cleaned kitchen areas, food counters, and cooking utensils.
- Maintained excellent customer satisfaction by providing professional and courteous customer service.
Education
BTEC Level 3 - Animal Management
Wirral Metropolitan College
Birkenhead 2021.09 - 2023.06
A-Levels - English Language, Psychology, Media Studies
Birkenhead Sixth Form College
Birkenhead, Wirral 2019.09 - 2021.06
GCSEs - Mathematics, English Language & Literature, Biology, Chemistry, Physics
Weatherhead High School
Wallasey 2014.09 - 2019.06
Skills
- Customer assistance
- Quality Control
- Stock management
- Stock processing
- Customer relations
- Pet care
- Exotic animal care
- Animal behaviour assessments
- Animal grooming
- Animal injury management
- Animal safety
- Animal nutrition
Languages
English
Native
Timeline
Volunteer worker
Koala NW
2023.10 - Current
BTEC Level 3 - Animal Management
Wirral Metropolitan College
2021.09 - 2023.06
A-Levels - English Language, Psychology, Media Studies
Birkenhead Sixth Form College
2019.09 - 2021.06
Counter Assistant (Work Experience)
Nelsons Fish &Chips
2018.06 - 2018.06
GCSEs - Mathematics, English Language & Literature, Biology, Chemistry, Physics
Weatherhead High School
2014.09 - 2019.06