Sydney Mackay
Langdon Hills,England
Summary
Motivated and adaptable professional with a strong foundation in client relations, administration, and organisational support. After years in structured office environments, I am now ready for a change, eager to pursue a more creative and hands-on career path. I bring strong organisational abilities, a proactive mindset, and a genuine passion for supporting others. I am excited to apply my dedication, attention to detail, and drive to a new, creative direction.
Overview
6
6
years of professional experience
Work history
Client relationship executive
First4Freelancers
London
02.2021 - 01.2025
- Acted as the primary liaison for a diverse client portfolio, building strong, trust-based relationships and ensuring their needs were met
- Managed daily communications, coordinating between clients and internal teams to ensure smooth operations
- Demonstrated exceptional organisational skills by coordinating multiple tasks, deadlines, and client requests simultaneously
- Built a reputation for being reliable, detail-oriented, and a problem solver, always going the extra mile to support both clients and team members
- Adapted quickly to new responsibilities, balancing administrative tasks with a proactive approach to problem-solving and process improvement
Receptionist (Temp Role)
CNBC News
London
12.2020 - 02.2021
- Served as the first point of contact for all visitors, ensuring a professional and welcoming environment
- Managed incoming calls, emails, and visitor inquiries efficiently, directing them to the appropriate teams
- Coordinated schedules for meeting rooms and assisted with event preparation within the office
- Supported staff with administrative tasks, such as booking couriers, maintaining reception supplies, and ensuring a smooth office flow
- Collaborated with diverse teams, adapting quickly to new tasks and maintaining a calm, professional demeanour in a fast-paced news environment
Sales executive
M&J Seafoods
London
10.2018 - 12.2020
- Focused on providing personalized support, understanding client needs, and ensuring consistent follow-ups
- Built trust through attentive communication, problem-solving, and a commitment to meeting client expectations
- Maintained a highly organized approach, ensuring timely communication and accurate order follow-ups
- Consistently demonstrated reliability, teamwork, and a proactive attitude, contributing to a smooth, positive customer experience
Skills
- Strong organisational skills
- Excellent time management
- Proactive and flexible
- Effective communication
- Attention to detail
- Ability to stay calm under pressure
- Team-oriented mindset
Timeline
Client relationship executive
First4Freelancers
02.2021 - 01.2025
Receptionist (Temp Role)
CNBC News
12.2020 - 02.2021
Sales executive
M&J Seafoods
10.2018 - 12.2020