Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sujegar Vikneswararajah

Hinckley,Leicestershire

Summary

Responsible and dedicated Assistant Manager with proven multitasking and organisational skills. Proficient in operating in a fast-paced environment to lead and manage teams to provide excellent customer service & generating sales for the business. Excels with minimal supervision and decisively approaches problems. Fluent in French with a background in optical sales.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant manager

Specsavers Opticians
Hinckley
03.2024 - Current
  • Managed daily operations to ensure smooth running of the shop floor.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Monitored sales performance regularly adjusting strategies as required.
  • Increased staff productivity by providing comprehensive training programmes.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.

Optical & Contact Lens Assistant

Specsavers Opticians
Harrow, Middlesex
02.2020 - 12.2023
  • Mentored team members in tried and true guest service
    methods, providing feedback to encourage highest
    sales potential.
  • Educated customers on contact lenses through teaches and answering general queries related to lenses
  • Processed payments, deliveries and handling exchanges/returns
  • Managed patient files and database updates for timely deliveries especially those on Direct Debits for contact lens wearers
  • Addressed customer inquiries and concerns to facilitate decision-making to ensure customer retention


Education

Bachelor of Science - Optometry (2.2)

City University Of London
London
2019

A-Levels -

Wembley High Technology College
Wembley
2015

GCSE -

Wembley High Technology College
Wembley
2013

Skills

  • Leadership skills
  • Time management
  • Excellent communication
  • Rapport-building
  • Self-motivated
  • Problem-solving
  • Product knowledge

Certification

  • Sports Leader UK - Young Leader Award (Oct 2010)
  • National Citizen Service - 2013

Timeline

Assistant manager

Specsavers Opticians
03.2024 - Current

Optical & Contact Lens Assistant

Specsavers Opticians
02.2020 - 12.2023

Bachelor of Science - Optometry (2.2)

City University Of London

A-Levels -

Wembley High Technology College

GCSE -

Wembley High Technology College

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Sujegar Vikneswararajah