Svitlana Kondzelia

• Kept shelves neat, clean and organised through visual merchandising.
• Assisted customers in locating products, offering recommendations based on specific needs.
• Replenished items and organised displays to keep stock looking professional.
• Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
• Rotated stock on shelves, reducing stock waste and minimising store losses.
• Organised and displayed items in visually appealing manner.
• Processed transactions efficiently, including cash, credit card, and gift voucher payments.
• Coordinated with team members to maintain a tidy and safe shopping environment.
• Encouraged customer loyalty by building positive rapport with regular customers.
• Opened and closed store by completing security, cleaning and financial checklists.
• Assisted customers with wide selection of products and services.
• Performed opening and closing duties, including cashing up and securing the premises.
• Created attractive displays for merchandise to enhance sales.
• Established and nurtured effective relationships with customers, colleagues and store management.

• Maintained clean, safe environment by adhering to sanitation and safety requirements.
• Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
• Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals.
• Coordinated work of kitchen helpers keeping spaces clean, stocked and tidy.
• Displayed positive and friendly attitude towards customers and fellow team members.
• Wiped down surfaces, cleaned cookware and sanitised utensils to meet health and safety standards.
• Read recipes to understand ingredient needs and cooking requirements.
• Worked with kitchen staff during busy periods to maintain service delivery quality and wow guests with amazing meals.
• Managed kitchen inventory, conducted weekly stock checks, and ordered supplies to maintain adequate levels.
• Organised ingredients at start of shift to prepare for expected needs during busy periods.
• Collaborated with kitchen team to handle high tempo demands and stressful service periods.
• Optimised food preparation procedures to reduce waste and increase efficiency without compromising quality.
• Coordinated with the front of house team to manage special dietary requests and allergies, ensuring guest safety.
• Supervised junior kitchen staff, providing training on cooking techniques and kitchen safety practices.
• Set up and performed initial prep work for food items such as soups, sauces and salads.
• Garnished and arranged food items with focus on presentation to enhance customer experience.
• Conducted performance reviews for kitchen staff, identifying areas for development and setting achievable goals.

• Readied bakery goods and ingredients for baking, applying heat to desired temperatures to produce different products.
• Used excellent attention to detail during decoration of cakes, cupcakes and cookies, reproducing requested shapes and sizes.
• Served private guests specially-selected items made with highest quality ingredients.
• Used industrial mixers to prepare large batches according to precise recipes.
• Adapted recipes to account for ingredient shortages, allergen problems, or dietary restrictions.
• Collaborated with the head chef to introduce innovative dishes, improving customer satisfaction and menu diversity.
• Operated large-volume cooking equipment to produce batches of identical entrees and sides.
• Prepared a wide range of international cuisines, adhering to traditional recipes and presentation standards.
• Coordinated with the front of house team to manage special dietary requests and allergies, ensuring guest safety.
• Conducted food tastings and adjusted seasonings to perfect recipes before menu inclusion.
• Monitored cooking equipment maintenance, scheduled repairs, and replacements to ensure operational functionality.
• Sliced meats into specific cuts using excellent knife skills.
• Optimised food preparation procedures to reduce waste and increase efficiency without compromising quality.
• Garnished and arranged food items with focus on presentation to enhance customer experience.
• Set up and performed initial prep work for food items such as soups, sauces and salads.
• Organised ingredients at start of shift to prepare for expected needs during busy periods.
• Worked with kitchen staff during busy periods to maintain service delivery quality and wow guests with amazing meals.
• Displayed positive and friendly attitude towards customers and fellow team members.

Conducting weekly meetings with local women to provide support as a life coach, motivational trainer, and consultant in various areas of private life.

• Developed personalised coaching plans to facilitate clients' personal and professional growth.
• Established a supportive and trusting environment, encouraging open communication and self-discovery.
• Networked with other professionals to refer clients to additional resources when specialised support was needed.
• Collaborated with clients to overcome obstacles and develop resilience in the face of challenges.
• Encouraged service users to be independent and active members of society.

• Administration of the President of Ukraine

• Administration of the President of Ukraine