Suzanne Ling
Brampton,Cambridgeshire
Summary
Effective team player with strong organisational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Loyal and compassionate employee with solid understanding of training and mentoring employees.
Dedicated team player, proactive and hands-on in task completion.
Friendly and open communicator with well-developed interpersonal and active listening skills.
Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Overview
37
37
years of professional experience
Work history
HR Coordinator Europe - Contract
Mindray
Huntingdon, Cambridgeshire
04.2022 - Current
- Administered payroll processes across 13 European countries, ensuring compliance and accuracy.
- Maintained meticulous payroll records to support seamless auditing and reviews.
- Streamlined processing systems, enhancing overall payroll efficiency.
- Reduced data entry errors through rigorous attention to detail.
- Collaborated with HR to optimise employee data management.
- Facilitated management decisions through regular payroll expenditure reporting.
- Documented attendance, leave, and overtime, updating databases accordingly.
- Utilised payroll software to improve operational workflows.
Senior Design Manager
Just Digital
Huntingdon, Cambridgeshire
09.2009 - 04.2022
- Responsible for 75 member of staff, from admin, designer and proof readers.
- Motivate staff to achieve targets, monitoring, providing feedback on individual performance. Introduced 1-1; working closely with employees to achieve their full potential.
- Built upon excellent customer service levels and customer retention.
- Recruit, evaluate and approve hiring new employees, promotions and salary requests.
- Take briefs from managers at all levels and support managers.
- Liaising with numerous areas of business to ensure that the team is delivering requirements and meeting expectations across the business.
- Liaised with external designers and printers to ensure deadlines were met and materials met strict quality standards.
Freelance Graphic Designer
Self Employed
03.1996 - 09.2009
- Creatively interpreted client briefs to develop and produce unique, engaging design packages.
- Developed engaging marketing and promotional materials to generate revenue and grow over 50 client bases.
- Increased client retention by delivering bespoke graphics packages to exact customer demands.
- Prepared Point of Sale displays for retail chains.
- Employed design fundamentals when selecting typography, colour, and layout.
- Handled typesetting, print, and production schedules.
- Used InDesign and Photoshop to produce print marketing collateral, including flyers and long-form brochures.
Graphic Designer
Marketing Alternatives
Hampton, Richmond upon Thames
11.1988 - 09.1994
- Creatively interpreted client briefs to develop and produce unique, engaging design packages.
- Developed engaging marketing and promotional materials to generate revenue and grow client bases.
- Increased client retention by delivering bespoke graphics packages to exact customer demands.
- Prepared Point of Sale displays for retail chains.
- Employed design fundamentals when selecting typography, colour, and layout.
- Handled typesetting, print, and production schedules.
- Face to face client meetings
- Multiple jobs and time management imperative
- Over 30 blue chip clients
Education
Higher National Diploma - Graphic Design
Richmond Upon Thames College
TwickenhamFoundation Degree in Arts - Art and design
East Anglia University
Cambridge, CambridgeshireA-Levels - Art
Huntingdonshire Regional College
HuntingdonGCSEs -
Hinchingbrooke School
HuntingdonSkills
- High-pressure environments
- Strategic thinking
- Headhunting / Candidate Sourcing
- Candidate management
- Team player
- First screen interviews
- Team player
Timeline
HR Coordinator Europe - Contract
Mindray
04.2022 - Current
Senior Design Manager
Just Digital
09.2009 - 04.2022
Freelance Graphic Designer
Self Employed
03.1996 - 09.2009
Graphic Designer
Marketing Alternatives
11.1988 - 09.1994
Higher National Diploma - Graphic Design
Richmond Upon Thames College
Foundation Degree in Arts - Art and design
East Anglia University
A-Levels - Art
Huntingdonshire Regional College
GCSEs -
Hinchingbrooke School
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