Summary
Overview
Work History
Education
Skills
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Affiliations
Languages
Timeline
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Su Yadanar  Min

Su Yadanar Min

Newcastle upon Tyne,Newcastle upon Tyne

Summary

Experienced waitress with over 2 years in both restaurant and catering environments. Proven ability to deliver exceptional customer service by actively engaging with guests, accurately taking orders, and ensuring timely food and beverage service.

In catering, adept at promoting menu options and customizing packages to meet client needs, resulting in increased sales and repeat business. Strong skills in upselling, contributing to overall revenue growth and enhancing guest satisfaction.

.Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Excellent communicator with a talent for collaborating with kitchen staff and event coordinators to ensure seamless service during busy events. Committed to maintaining high standards of cleanliness and adhering to food safety regulations. Passionate about creating positive dining experiences, addressing guest needs promptly, and fostering a welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Food Sale Person

Noodle City Catering
London, City of London
08.2020 - 09.2022
  • Increased product visibility by creating compelling sales displays.
  • Enhanced customer loyalty with exceptional after-sales service.
  • Handled cash transactions whilst maintaining accurate records for financial accountability.
  • Kept track of inventory, ensuring adequate stock levels at all times.
  • Maintained clean and safe selling environment to attract more customers.
  • Followed health and safety guidelines meticulously during operations to ensure well-being of everyone present.
  • Identified potential buyers by understanding their buying behaviour and preferences.
  • Managed time effectively between multiple responsibilities including sourcing, setup, sales, cleanup efforts.
  • Worked in all weather conditions demonstrating resilience and commitment towards job role.
  • Welcomed customers and offered product recommendations and demonstrations.


Waitress

Happiness 2
Newcastle upon Tyne, Northumberland
11.2021 - 08.2022
  • Managed table settings for enhanced dining experience.
  • Utilised professional communication skills to resolve customer complaints.
  • Provided excellent customer service in a fast-paced dining environment, consistently receiving positive feedback from guests.
  • Took orders accurately and efficiently, ensuring a thorough understanding of menu items and daily specials.
  • Managed multiple tables simultaneously, demonstrating strong multitasking abilities and attention to detail.
  • Assisted in training new staff on restaurant policies and service standards, fostering a team-oriented atmosphere.
  • Handled cash and credit transactions.

Waitress

Buffet King MetroCenter
Newcastle upon Tyne
03.2020 - 07.2022
  • Engaged with customers to create a welcoming environment, building rapport and encouraging repeat visits.
  • Resolved customer complaints and inquiries promptly, ensuring guest satisfaction.
  • Provided top-notch service to customers, improved overall dining experience.
  • Maintained clean and organised dining area for customer comfort.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Executed food and drink orders accurately to improve customer satisfaction rates.

Education

Bachelor of Business Administration - Business Management

Newcastle University
Newcastle upon Tyne
09/2019 -

Skills

  • Food service equipment use
  • Bill calculation efficiency
  • Order taking proficiency
  • Safe manual handling
  • Patience and composure
  • Cleaning procedures competence
  • Cash handling
  • Payment Processing
  • Opening and closing procedures
  • Verbal communication
  • Food preparation
  • Outstanding customer service
  • Highly responsible and reliable
  • Table serving
  • Front-Of-House (FOH) procedures
  • Catering experience
  • Table management
  • Menu knowledge

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Affiliations

  • Reading: Enjoying a variety of genres, from fiction to non-fiction, to expand knowledge.
  • Sports: Engaging in team sports or individual activities like Badminton, or running.
  • Travel: Exploring new places and cultures, broadening perspectives.
  • Cooking and Baking: Experimenting with recipes and sharing food with friends and family.
  • Photography: Capturing moments and exploring visual storytelling.

Languages

Myanmar
Native
English
Intermediate

Timeline

Waitress

Happiness 2
11.2021 - 08.2022

Food Sale Person

Noodle City Catering
08.2020 - 09.2022

Waitress

Buffet King MetroCenter
03.2020 - 07.2022

Bachelor of Business Administration - Business Management

Newcastle University
09/2019 -
Su Yadanar Min