Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
AdministrativeAssistant

Sushma Rai

Reading

Summary

Personal Statement: I am a hard-working girl with a passion to help others. I have a good sense of responsibility and commitment. And I am seeking new challenges to use and develop these skills. Ability to work as part of a team. A “can-do” attitude, with the desire to learn new skills and take on new challenges. Dedicated to providing a first class customer service experience. An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity.

Overview

5
5
years of professional experience

Work history

Trainee Dental Nurse

Reading Smiles
Reading
09.2023 - Current


  • Maintains impeccable standards of hygienes and cross-infection control, according to latest guidelines and following practices procedures and policy.
  • Follow all practice procedures and protocols to maintain patient confidentiality.
  • Put patient at ease before and during the examinations or on any dental treatment .
  • Working closely with the dentist, responding quickly to requests and generally keep the surgery ready for use.
  • Taking responsibilities for the decontamination of instruments.
  • Maintains and updating patient records including making notes when the dentist was examining a patient.

Trainee Dental Nurse

Northdene Dental Surgery
Guildford
09.2022 - 09.2023
  • Assist the dentist/hygienist in all clinical procedures, providing chair-side assistance.
  • Greet and seat patient in a timely and professional manner each day.
  • Set up trays as indicated but the prepared charts.
  • Process and file X-rays.
  • Clean and disinfect all equipment ,materials, and spaces after each patients.
  • Sterilise instruments and organise exam rooms.
  • Act as a helpful and knowledgeable liaison between patients and doctors.


Barista Maestro

Costa Coffee
Aldershot
08.2021 - 08.2023
  • Delivered incredible coffee and hot beverage service.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Created a safe and hygienic working environment including regular cleaning and descaling of coffee machine.
  • Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
  • Leading and organising the shift to brand standards.
  • When assigned by the manager, opening and closing the store.
  • Carried out accurate cash handling and order taking.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Maintain Daily Cash drawer and balanced at the beginning and end of each shift.

Catering Assistant

St Peter's Hospital
Chertsey
11.2020 - 08.2021
  • Served customers courteously, ensuring all the customer receives great way of service
  • Operated tills, Barista (I do work in coffee area too.), Helped chefs in making different food items and serving food to the customer.
  • Cleaned preparation areas thoroughly to avoid cross-contamination.
  • Operated cash register to quickly process sales, maintaining excellent customer service levels.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
  • To ensure all the kitchen and front area are clean and sanitized
  • Kept all the important records of food and fridge temperatures as per the HACCP
  • Stock Control
  • Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.

Cashier (Customer Assistant

Burger King Restaurant
Aldershot
01.2019 - 10.2020
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.

Education

Liberty Residential School

Skills

  • Excellent communication skills
  • Ability to work flexibly and always punctual
  • Able to work under pressure and multitask
  • Good organisational and time management skills
  • Teamwork
  • problem solving
  • Attention to details
  • Leadership

Interests

. Interests: , I enjoy good music and I love to dance. I love to visit new places. In my spare time, I like gardening and enjoy nature.

Languages

English
Fluent

Timeline

Trainee Dental Nurse

Reading Smiles
09.2023 - Current

Trainee Dental Nurse

Northdene Dental Surgery
09.2022 - 09.2023

Barista Maestro

Costa Coffee
08.2021 - 08.2023

Catering Assistant

St Peter's Hospital
11.2020 - 08.2021

Cashier (Customer Assistant

Burger King Restaurant
01.2019 - 10.2020

Liberty Residential School

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Sushma Rai