Susan Whitehead
South Shields,South Tyneside
Summary
Having recently retired from a career in nursing, I am looking to work part time in hospitality, preferably as waitress in a cake/coffee shop.
I am a hard working, loyal and dedicated mature lady. I feel my caring and friendly personality would be well suited for this kind of work.
Although I have no previous experience in hospitality, I am ready and willing to learn. I bring with me many transferable skills and can communicate well at all levels, having dealt previously with clients of all ages and dispositions.
I am available for work immediately, am flexible and due to my age, do not pay N.I contributions.
I would be very grateful if you would consider me for any vacancy you may have in the near future. I believe I would fit into any team and would love the opportunity to join you.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Specialist Palliative Care Nurse
STSFT
South Shields, South Tyneside
2014.05 - 2026.01
Worked as part of a team to deliver specialist end of life care to patients approaching end of life in the community. My role demanded excellent communication skills to meet the needs of people in need of support, guidance and advice.
I worked autonomously whilst in patients' homes assessing them clinically, psychologically and socially. I worked autonomously by prescribing medications to make them comfortable and always prioritised their needs above any other demands.
As a specialist nurse, I played a lead role in educating other professionals and helping to nurture/develop new staff. I was proud to be part of a happy, productive team with very high professional standards.
Education
Master of Science - Nursing practice
University of Northumbria
Newcastle upon Tyne 1999.09 - 2001.12
Skills
- Patience and tolerance
- Proactive engagement
- Handling difficult customers
- Adapting to busy periods
- Attentive customer service
- Excellent communication
- Meeting and greeting customers
- Complaint management
- Personal organisation
Affiliations
I am a healthy, active lady with many interests.
As a proud, devoted grandma I love spending time with my little ones.
As a longstanding, passionate Newcastle United season ticket holder, I attend every possible game (and suffer the consequences).
I love walking and cycling along our beautiful coastline in South Shields.
Timeline
Specialist Palliative Care Nurse
STSFT
2014.05 - 2026.01
Master of Science - Nursing practice
University of Northumbria
1999.09 - 2001.12