Angela Chick

• Assisted healthcare professionals in recognising end-of-life signs and managing symptoms according to trust policies and evidence-based practice.
• Supported the design and delivery of end-of-life care study days, utilising simulation and case studies to enhance learning.
• Conducted end-of-life care audits, such as NAcEL, to ensure quality standards were met.
• Conducted triage of new referrals, assessing urgency to formulate concise review plans for face-to-face consultations.
• Conduct holistic assessments for diverse patient populations and recommend appropriate care strategies.
• Assist families with emotional, physical, and cultural support while guiding them towards additional resources.
• Evaluate and manage symptoms while advising on various pharmacological and non-pharmacological interventions.
• Assist families in navigating sensitive discussions regarding end-of-life matters.
• Support wards in managing complex discharges, ensuring smooth transitions to home-based end-of-life care.
• Facilitate advance care planning conversations involving patients, families, and multidisciplinary team members.
• Provided guidance on care direction for patients and facilitated recommendations on urgent care planning and treatment escalation plans.
• Delivered customised teaching sessions to improve end-of-life patient care across various clinical areas.
• Collaborated with local hospices and community teams to identify patients and execute referrals.
• Supported staff members through debriefs following traumatic incidents.
• Contributed to mortality reviews.

• Assisted healthcare professionals in recognising end-of-life signs and managing symptoms according to trust policies and evidence-based practice.
• Supported the design and delivery of end-of-life care study days, utilising simulation and case studies to enhance learning.
• Conducted end-of-life care audits, such as NAcEL, to ensure quality standards were met.
• Conducted triage of new referrals, assessing urgency to formulate concise review plans for face-to-face consultations.
• Conduct holistic assessments for diverse patient populations and recommend appropriate care strategies.
• Assist families with emotional, physical, and cultural support while guiding them towards additional resources.
• Evaluate and manage symptoms while advising on various pharmacological and non-pharmacological interventions.
• Assist families in navigating sensitive discussions regarding end-of-life matters.
• Support wards in managing complex discharges, ensuring smooth transitions to home-based end-of-life care.
• Facilitate advance care planning conversations involving patients, families, and multidisciplinary team members.
• Provided guidance on care direction for patients and facilitated recommendations on urgent care planning and treatment escalation plans.
• Delivered customised teaching sessions to improve end-of-life patient care across various clinical areas.
• Collaborated with local hospices and community teams to identify patients and execute referrals.
• Supported staff members through debriefs following traumatic incidents.
• Contributed to mortality reviews.
• Complete applications for CHC fast track funding for care packages or nursing homes to ensure timely access to essential services.

• Facilitated communication among team members to enhance collaboration.
• Supported implementation of diverse communication methods to engage wider audiences.
• Contributed to hospital-wide initiatives aimed at improving healthcare services.
• Facilitated regular meetings to promote open communication among staff members.
• Maintained accurate records to effectively track progress of patients.
• Supported staff performance reviews and catch-up meetings with detailed documentation.
• Assisted in completing CHC fast track applications.
• Supervised clinical tasks to support quality patient care across shifts.
• Formulated action plans to aid staff facing performance or competency concerns in accordance with trust policy.
• Supported recruitment efforts by identifying and selecting competent nursing staff for the ward.
• Ensured adherence to hospital policies and procedures to foster a professional work environment.
• Assisted in coordinating daily operations to maintain effective ward functionality.
• Facilitated staff scheduling to guarantee continuous patient care, including conducting safe care assessments on each shift to evaluate patient acuity against staffing levels.
• Spearheaded initiatives to create a safe environment that enhanced patient recovery rates.
  Executed comprehensive health and safety risk assessments.
  Reviewed Datix reports and conducted thorough investigations into concerns and complaints.
  Led investigations into serious incidents, presenting findings to senior management for informed decisions.
• Facilitated open culture within ward to encourage transparency and learning outcomes.
• Supported adherence to duty of candour among all staff members.
• Assisted in managing resources efficiently to enhance healthcare delivery.
• Encouraged team members to engage in continuous improvement initiatives through active support and guidance.
• Participated in various change projects to enhance team effectiveness.
• Facilitated better communication between staff and patients to address concerns effectively.
• Supported continuity of care through participation in clinical and nursing reviews to gather feedback on patient care.
• Maintained high response rates for friends and family surveys along with staff satisfaction surveys.
• Assisted local authorities with safeguarding vulnerable patients by completing safeguarding referrals.
• Assisted in daily service operations by implementing care plans.
• Collaborated with HR and employee relations to manage sickness and capability concerns.
• Supported completion of investigation reports as required.

• Facilitated communication among team members to enhance collaboration.
• Supported implementation of diverse communication methods to engage wider audiences.
• Contributed to hospital-wide initiatives aimed at improving healthcare services.
• Facilitated regular meetings to promote open communication among staff members.
• Maintained accurate records to effectively track progress of patients.
• Supported staff performance reviews and catch-up meetings with detailed documentation.
• Assisted in completing CHC fast track applications.
• Supervised clinical tasks to support quality patient care across shifts.
• Formulated action plans to aid staff facing performance or competency concerns in accordance with trust policy.
• Supported recruitment efforts by identifying and selecting competent nursing staff for the ward.
• Ensured adherence to hospital policies and procedures to foster a professional work environment.
• Assisted in coordinating daily operations to maintain effective ward functionality.
• Facilitated staff scheduling to guarantee continuous patient care, including conducting safe care assessments on each shift to evaluate patient acuity against staffing levels.
• Spearheaded initiatives to create a safe environment that enhanced patient recovery rates. Executed comprehensive health and safety risk assessments. Reviewed Datix reports and conducted thorough investigations into concerns and complaints. Led investigations into serious incidents, presenting findings to senior management for informed decisions.
• Facilitated open culture within ward to encourage transparency and learning outcomes.
• Supported adherence to duty of candour among all staff members.
• Assisted in managing resources efficiently to enhance healthcare delivery.
• Encouraged team members to engage in continuous improvement initiatives through active support and guidance.
• Participated in various change projects to enhance team effectiveness.
• Facilitated better communication between staff and patients to address concerns effectively.
• Supported continuity of care through participation in clinical and nursing reviews to gather feedback on patient care.
• Maintained high response rates for friends and family surveys along with staff satisfaction surveys.
• Assisted local authorities with safeguarding vulnerable patients by completing safeguarding referrals.
• Assisted in daily service operations by implementing care plans.
• Collaborated with HR and employee relations to manage sickness and capability concerns.
• Supported completion of investigation reports as required.

• Ensured compliance with NHS policies and guidelines to support high-quality healthcare delivery.
• Followed infection control protocols to aid in minimising disease transmission within the ward.
• Managed emergency situations by ensuring calm resolution and minimal distress for patients and staff.
• Communicated with doctors to assist in creating personalised patient care plans.
• Oversaw ward operations during ward manager's absence.
• Assisted in completing staff rosters for optimal ward coverage.
• Supported continuous professional development to keep knowledge of nursing best practices current.
• Helped facilitate regular ward meetings to encourage open communication among staff.
• Organised tasks to effectively meet critical deadlines within the busy ward environment.
• Coordinated smooth shift changes through efficient handover procedures.
• Supported advocacy for patient rights and provided information on medical conditions and treatments.
• Contributed to a positive work atmosphere by assisting team collaboration.
• Assisted in coordinating patient treatment plans with multidisciplinary teams.
• Administered medication accurately to enhance patient wellbeing.
• Demonstrated compassion and support when interacting with patients and families to enhance service experience.
• Collaborated with nursing colleagues to explore methods for practice development and improvement.
• Guided new staff nurses in understanding hospital policies and procedures.
• Identified and addressed workplace hazards through effective problem-solving methods.
• Supported recruitment efforts to enhance skills and expertise within healthcare teams.
• Informed patients, caregivers, and families about diagnoses, treatment options, and disease prevention strategies.
• Conducted patient evaluations and assisted in developing care plans based on individual needs.
• Maintained awareness of current nursing practices to support optimal patient care.
• Ensured accurate record keeping and compliance with regulations set by the professional body.
• Communicated concerns to senior staff effectively.
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• Assisted staff in maintaining a safe and effective healthcare environment.

• Assisted in facilitating discharge processes for smooth transitions home.
• Followed safety guidelines to minimise workplace incidents.
• Supported patient discharges by providing follow-up care advice and necessary prescriptions and medication.
• Assisted healthcare professionals during patient examinations for effective care delivery.
• Monitored patients closely to recognise early signs of health deterioration.
• Provided quality nursing services resulting in enhanced patient satisfaction rates.
• Managed emergency situations effectively, ensuring calmness and clarity in crisis resolution.
• Provided intravenous fluids to patients, maintaining optimal hydration levels throughout treatment.
• Administered medication for pain management and symptom control.
• Administered oxygen and medication to support patient health.
• Provided medications with careful attention to detail.
• Coordinated with pharmacy staff for timely delivery of medicines.
• Updated patient records to maintain accurate documentation.
• Managed wound dressings to assist in healing and prevent infection, including advanced therapies like maggot and VAC therapy.
• Catheterising female patients.
• Venepuncture and cannulation procedures.
• Collaborated with multidisciplinary teams to enhance patient care.
• Disposed of samples and hazardous waste to prevent infection.
• Maintained accurate and up-to-date patient records to maximise data accuracy.
• Assessed and implemented treatments with care and precision to prioritise patient wellbeing.
• Foster positive relationships with patients and families through attentive listening and empathetic support.
• Facilitate effective handovers at end of shifts via clear and precise communication.
• Provide emotional support and encouragement to patients during intricate surgical procedures.
• Managed care for acutely unwell patients and provided support for patients transitioning from ITU and post-operative recovery.
• Guided junior team members to foster effective clinical teamwork and enhance collaborative practices.
• Maintained knowledge of current nursing developments to ensure optimal patient care through updated core training.
• Supported critical care by responding swiftly to patients' needs and medical emergencies.

Undertook NVQ in health care as a cadet nurse, leading to secondment by trust for nurse training while employed.

Supported operations in diverse care environments.

• Acquired and utilised new skills for daily tasks, enhancing efficiency and productivity.
• Executed daily responsibilities with precision and efficiency.
• Conduct patient observations and report concerns to senior staff.
• Assist in maintaining accurate record keeping.
• Adapted to flexible working hours, including nights, weekends, and bank holidays.
• Enhanced workflow by acquiring new skills and knowledge.
• Assumed accountability for personal development.
• Punctually arrived at work, prepared to commence duties.

immediately.

• Worked effectively as a team member, whilst also being able to work autonomously but being able to understand my limitations and ask for help when needed
• Assisted colleagues in adapting to various work settings effectively.
• Support operational efficiency through diligent documentation.

Initially started working here whilst completing my GCSE's and A-levels as a cashier, then cashier supervisor.

From July 1999 this was a full time job as a livestock supervisor then assistant manager.

• Conducted regular inventory checks with meticulous attention to detail.
• Provided support in loss prevention measures, ensured reduction in shoplifting incidents.
• Streamlined operations with effective scheduling of cashier shifts.
• Supervised team of cashiers, upheld high standards of professionalism.
• Managed till floats to maintain financial integrity.
• Trained new staff members for enhanced productivity.
• Acted as point of contact and motivation for employees.
• Supported management in recruitment and staff development processes.
• Solved customer complaints for an improved store reputation.
• Coordinated breaks and lunches to maintain continuous coverage at tills.
• Balanced cashier drawers at end of shifts and logged any discrepancies.
• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Logged transaction reports for up-to-date sales records.
• Maintained spotless and tidy working areas to create risk-free and productive environments.
• Became knowledgeable about store products and mission statement.
• Monitored stock levels and ordered popular items to meet customer demand.
• Kept updated inventories for reliable stock management.
• Scheduled staff rotas to meet business demands within budget.
• Ensured health and safety compliance, maintaining a safe working environment for all staff members.
• Provided support to manager during audits, ensuring accurate reports.
• Delegated tasks to team members efficiently improving overall productivity.
• Ensured the health and well being of livestock in line with national and local policy, working closely with external authorities if needed.