Susan Murphy
Perth,Perth and Kinross
Summary
Highly dependable and detail-oriented professional with a strong work ethic and proven expertise in confidentiality assurance, safety procedure compliance, and space organisation. Demonstrates adaptability under pressure, effective time management, and exceptional communication proficiency while maintaining respect for property and discretion. Skilled in working independently with a focus on safety consciousness, punctuality, and delivering results with precision. Committed to upholding high standards of professionalism and contributing to organisational success through initiative-driven performance.
Compassionate Care Support Worker accustomed to monitoring and promoting client well-being. Coordinates appointments and transportation to support needs. Caring and communicative with high-level emotional intelligence.
Caring equipped to address client needs with compassion and empathy. Handles basic household tasks and provides companionship for healthy interdependence.
Compassionate individual seeking to contribute to the well-being of others in the Care Support Worker role. Excellent communication and problem-solving skills, coupled with a strong ability to build rapport and provide emotional support. Aim to enhance service users' quality of life by delivering attentive, thoughtful care.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work history
Cleaner
Tayside Contracts
Perth, Perth and Kinross
2019.09 - Current
- Followed company policies on chemical usage to minimise health risks.
- Assisted customers by promptly addressing requests and concerns.
- Maintained high health standards through thorough kitchen cleaning routines in restaurants.
- Secured premises at end of shift, ensuring safety of all areas.
- Upheld privacy regulations whilst carrying out duties in sensitive areas such as offices.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks, and kitchen fixtures to achieve a high-quality finish.
- Emptied and cleaned trash cans following procedures.
- Safely stored cleaning solutions, equipment and chemicals.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Monitored cleaning supplies and ordered more when necessary.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Correctly used colour-coded equipment.
- Reported breakages to supervisor.
- Adhered to health and safety regulations to maintain a safe environment for customers.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
Disability care personal assistant
June ashton
Perth, Perth and Kinross
2023.10 - 2026.03
- Tailored care plans based on individual needs-offered personalised care.
- Respectfully handled private information whilst maintaining confidentiality.
- Provided emotional support to disabled clients, fostering a positive environment.
- Cooked nutritious meals daily, promoting healthy lifestyle for clients.
- Cleaned living spaces routinely for maintained hygiene standards.
- Ensured safety measures were always in place-reduced risk of accidents or injury.
- Communicated effectively with family members about the client's condition – kept them informed and involved.
- Collaborated closely with other healthcare professionals to ensure comprehensive care.
- Organised enjoyable social activities to enhance mental stimulation.
- Performed light housekeeping duties, creating a clean and safe home environment.
- Managed challenging behaviour calmly, ensuring respectful intervention.
- Utilised mobility aids when necessary to improve client independence.
- Accompanied clients during hospital visits-facilitated communication between doctors and patients.
- Monitored physical conditions regularly – identified potential health concerns early.
- Administered medication according to schedule – ensured health maintenance.
- Navigated transport services, enabling client participation in community events.
- Maintained detailed records of daily activities, ensuring accurate medical reporting.
- Assisted with personal care routines for comfort and wellbeing.
- Prevented nutrient deficiencies by planning and preparing enjoyable, well-balanced meals.
- Maintained a safe and healthy environment by constantly ensuring food hygiene and health and safety standards.
- Improved quality of life by providing high-quality daily living assistance, including bathing, cooking and transportation.
- Maintained daily safety by keeping tidy, clean and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours and all incidents.
- Assisted clients with bathing and personal grooming to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Safely drove clients to social activities and appointments.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Respected service users' autonomy through inclusive discussion on care plan developments and goal setting.
- Ran errands, managed laundry and completed weekly grocery shopping to assist patient with needs.
- Checked medication schedules and patient needs to verify correct medication administration.
- Kept close eye on client vital signs and tracked behaviours to keep healthcare supervisor well-informed.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Accompanied clients to important appointments.
- Involved clients in decision-making to promote independence.
- Planned client meal plans, shopped for ingredients and cooked meals.
kitcken cook 1
Tayside Contracts
Perth, Perth and Kinross
2007.10 - 2024.08
- Followed strict dietary requirements when preparing food for customers with allergies or health concerns.
- Cooked and plated meals whilst adhering to presentation guidelines.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Processed a high volume of food orders daily, maintaining accuracy and consistency.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Minimised food waste with FIFO system, verifying all ingredients stored at correct temperatures.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
- Verified proper portion sizes and consistently attained high food quality standards.
- Mentored staff in food preparation and storage best practices.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Changed and sanitised surfaces between tasks to avoid cross-contamination.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
- Enforced proper sanitation practices to prevent food spoilage and contamination.
- Collaborated with the kitchen team to deliver fast and accurate orders with delicious food.
- Encouraged theteam to keep the kitchen organised and stocked with supplies for easy use.
- Used batch cooking equipment to create multiple meal items at once.
Education
18 catering modules -
Clydebank college
Clydebank, West DunbartonshireHNC cosmetics -
Perth college
Perth, Perth and Kinross 2005.09 - 2006.05
food hygiene certificate and fire safety -
Tayside contracts
2018.03 - 2018.03
Skills
- Confidentiality assurance
- Adaptable under pressure
- Detail consciousness
- Strong initiative
- Respect for confidentiality
- Uses own initiative
- Works well independently
- Safety procedure compliance
- Strong work ethic
- Dependability
- Punctual
- Safety consciousness
- Space organisation
- Attention to safety
- Stamina and resilience
- Time consciousness
- Communication proficiency
- Respect for property
- Discretion
Timeline
Disability care personal assistant
June ashton
2023.10 - 2026.03
Cleaner
Tayside Contracts
2019.09 - Current
food hygiene certificate and fire safety -
Tayside contracts
2018.03 - 2018.03
kitcken cook 1
Tayside Contracts
2007.10 - 2024.08
HNC cosmetics -
Perth college
2005.09 - 2006.05
18 catering modules -
Clydebank college