Summary
Overview
Work history
Education
Skills
Timeline
Generic

Surelene (Sue) Francis

Swindon,Wiltshire

Summary

Professional with extensive experience in adult and social care, including community engagement and safeguarding practices. Excels in high-pressure environments to deliver quality care. Strong communication skills for effective documentation and reporting. Focused on enhancing the well-being of both staff and clients through dedicated service.

Overview

20
20
years of professional experience

Work history

HEALTHCARE ASSISTANT

Domiciliary & Residential
01.2018 - Current
  • Working with the elderly, and clients with physical or learning disabilities, supporting them daily, as required
  • Liaising with family and health care professionals
  • Assessing and supporting clients' individual care and development needs
  • Supporting with personal care and providing companionship
  • Supporting clients' choice and independence
  • Manual handling, supporting clients with mobility issues.
  • Kept detailed records of clients' progress
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.

Community Healthcare Worker

01.2012 - 01.2014
  • Provided emotional support to patients and families during challenging times.
  • Managed time efficiently whilst handling multiple appointments in different locations each day.
  • Coordinated effectively with pharmacies to ensure timely delivery of prescribed medications.
  • Advocated on behalf of patients, ensuring they received necessary resources and support.

Secretary

01.2009 - 01.2011

Receptionist/Reservation Agent

01.2006 - 01.2009

Education

NCFE Business Administration (Level 2)

Care Certificate

Human Relations NVQ

G.C.S.E - B+ Average

Skills

  • First Aid
  • Adult and Social Care
  • Medication Awareness
  • Safeguarding Knowledge
  • Written and Verbal Communication
  • Community Engagement
  • Documentation and Reporting
  • Multitasking under pressure

Timeline

HEALTHCARE ASSISTANT

Domiciliary & Residential
01.2018 - Current

Community Healthcare Worker

01.2012 - 01.2014

Secretary

01.2009 - 01.2011

Receptionist/Reservation Agent

01.2006 - 01.2009

NCFE Business Administration (Level 2)

Care Certificate

Human Relations NVQ

G.C.S.E - B+ Average

Similar Profiles

Create profile
Surelene (Sue) Francis