SUNKANMI OPEYEMI OGUNTIMEHIN
Hartlepool,UK
Summary
Compassionate support worker with extensive experience in personal care, emotional support, and daily living assistance across private and family care environments. Proven ability to uphold dignity, promote independence, and adhere to care plans effectively. Currently pursuing a master’s degree in the UK, demonstrating strong organizational skills and adaptability in delivering high-quality care.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Support Worker / Care Assistant
Ideal Private Care Home
Osun state, Nigeria
2024.01 - 2025.12
- Assisted residents with daily living activities including personal hygiene, meals, and mobility
- Supported emotional wellbeing and provided companionship
- Maintained accurate care records and reported changes in condition to senior staff
- Followed care plans and risk assessments to ensure safety and comfort
- Collaborated with multidisciplinary team members to deliver quality care
Family Caregiver
Oyeniyi Family
Ado Ekiti, Nigeria
06 2022 - 12 2023
- Provided comprehensive daily care, including personal hygiene, feeding, and mobility support
- Assisted with appointments and medication reminders
- Created safe and supportive home environment
- Ensured confidentiality and dignity of care recipients
- Carried out day-to-day duties accurately and efficiently.
IT Technical support
3 way communication limited
Lagos, Nigeria
12 2021 - 02 2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
Customer Service and Compliance Officer
3 way communication Limited
Ado Ekiti, Nigeria
11 2020 - 12 2021
- Ensured company procedures met all relevant regulations by implementing rigorous checking systems.
- Worked with different departments to promote organisation-wide understanding of compliance protocols, fostering environment of shared responsibility.
- Led the internal investigation of compliance issues, ensuring swift resolution of problems.
- Managed and monitored contract compliance to ensure excellent service delivery.
- Assisted customers with technical inquiries and troubleshooting, improving first contact resolution rates.
- Introduced a ticketing system, improving response efficiency by 30%
IT technical support intern
Teqportecloud
Ekiti, Ekiti State, Nigeria
2020.03 - 2020.11
- Oversaw daily IT operations to ensure efficiency. Managed maintenance protocols for optimal working environment. Coordinated troubleshooting efforts to resolve issues swiftly.
- Provided technical assistance to facilitate efficient operations and improve overall productivity.
- Performed hardware maintenance to ensure optimal performance and reliability of equipment.
- Installed and updated software suites to safeguard sensitive information and maintain operational integrity.
- Facilitated seamless connectivity through effective network configuration to enhance communication and operational efficiency.
Education
Master’s Degree - CyberSecurity
University of Sunderland
Sunderland 2025.01 - 2026.02
Bachelor of Engineering (B.Eng) - Computer Engineering
Ekiti State University
Ado Ekiti 2018.01 - 2023.04
Skills
- Support with personal hygiene Dressing assistance Feeding support
- Disability support services Senior care expertise
- Pharmaceutical support
- Privacy management
- Active listening techniques
- Physical labor management
- Healthcare documentation
- Dependable teamwork
- Prioritization and time management
- Consistent and credible
- Essential nursing care
- Knowledge of dementia care
- Caregiving support services
Certification
- Care Certificate
- First Aid and CPR
- Safeguarding Adults and Children
- Manual Handling Training
- Infection Control
- Dementia Training
- Health and Safety Level 2
- Licensing England and Wales
- Food Allergens
- Food safety level 2
- COSHH Working with Hazardous Substances
- Advanced Diabetes Management Certification
References
Available upon request
Right to Work in the UK
Eligible to work in the UK
Timeline
Master’s Degree - CyberSecurity
University of Sunderland
2025.01 - 2026.02
Support Worker / Care Assistant
Ideal Private Care Home
2024.01 - 2025.12
IT technical support intern
Teqportecloud
2020.03 - 2020.11
Bachelor of Engineering (B.Eng) - Computer Engineering
Ekiti State University
2018.01 - 2023.04
Family Caregiver
Oyeniyi Family
06 2022 - 12 2023
IT Technical support
3 way communication limited
12 2021 - 02 2022
Customer Service and Compliance Officer
3 way communication Limited
11 2020 - 12 2021