Sunday Joy Copland
Glasgow ,Glasgow City
Summary
Currently been out of work for the last 3 years due to having my two children. A keen and hardworking individual ready to get back to work.
Committed care assistant offering compassionate care and support in care roles. Prioritises patient wellbeing, safety and dignity through conscientious care and support. Dedicated to achieving positive outcomes by delivering excellent patient care. Skilled in assisting the elderly or persons with disabilities with daily living activities at home or in public.
Also dedicated and hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
6
6
years of professional experience
Work History
Care Assistant
Keane Premier
Glasgow
07.2018 - 07.2019
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimised patient satisfaction through compassionate, considered care and communication.
Assistant Restaurant Manager
Topkapi
Burntisland
01.2017 - 01.2018
- Organised special events and functions, including receptions, parties and business lunches.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Effectively managed payroll and HR processes, including paperwork completion for new employees.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Conducted health, safety and sanitation process evaluations, immediately identifying and correcting issues.
Fish and Chip Shop Manager
Whites
Burntisland, Fife
01.2013 - 01.2017
- Maintained detailed and current records of stock, staff records and business finances.
- Oversaw business staffing and training, building successful, customer-focused team.
- Conducted health, safety and sanitation process evaluations, immediately identifying and changing issues.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Established safe and secure dining environment with strong sanitation standards.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Education
Scottish Qualifications Certificate -
01/2012 - 01/2017
Skills
- Social care
- Safeguarding knowledge
- Disability care
- Meal preparation
- Activities of Daily Living
- Care plan management
- Personal care
- Elderly care
- Medication administration
- Efficient and proactive
- Positive attitude
- Food hygiene understanding
- Natural communicator
- Quality Control
Languages
English
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Assistant - Keane Premier
07.2018 - 07.2019
Assistant Restaurant Manager - Topkapi
01.2017 - 01.2018
Fish and Chip Shop Manager - Whites
01.2013 - 01.2017
Balwearie High School - Scottish Qualifications Certificate,
01/2012 - 01/2017
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