Summer Banks
Bridgend,Mid Glamorgan
Summary
As a person, I feel that I am friendly, chatty, approachable and comfortable when dealing with the public. Time keeping is important in any situation, as it shows my punctuality and dedication to everything I do. I love learning new things, I am a very focussed person and I believe it has come from my dance background, as that requires high level of discipline. I will always give 100% in everything I do and of what is expected of me.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of house team member
Heronston Hotel
Bridgend, County Borough of Bridgend
10.2024 - Current
- Greeted individuals in the restaurant and created a friendly environment.
- Ensured hygiene was to a standard by cleaning tables, sweeping and mopping floors, and hoovering.
- Serving individuals food and assessing if it meets a good standard for them.
- Ensured our back-of-house station was kept clean and hygienic.
- Serving individuals in functions such as weddings, funerals, birthday parties, and themed evenings, while also ensuring that the venue is clean before and after the event for them and the next customers.
- Taking on any complaints and handling them by assessing next steps and determining whether to engage the duty manager on shift.
- Regularly liaised with kitchens to obtain an extensive understanding of food's ingredients, menu selection and allergens.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Shined and polished silverware, glasses and other cutlery items during quieter periods.
Administrative assistant
Instrumentally Sound and Music Academy
Bridgend, County Borough of Bridgend
11.2023 - 08.2024
- Oversaw academy's financial tasks
- Organised student groups and projects while scheduling around tutor availability
- Welcomed students and families, fostering a positive learning environment
- Addressed individual concerns to create positive outcomes
- Ensured all guests were comfortable with refreshments at the academy
- Provided outstanding customer care to every visitor, fostering positive perceptions
Hair salon assistant
Haus of Hair
Bridgend, County Borough of Bridgend
08.2021 - 03.2023
- Maintained salon cleanliness and hygiene requirements
- Greeted clients warmly and initiated engaging conversations to enhance their visit experience
- Provided clients with drinks and snacks to ensure comfort
- Checked all salon equipment, including straighteners and blow dryers, ensuring all equipment stayed in excellent working order.
Education
SVQ Level 3 - Health and Social Care Level 3
Bridgend College
Bridgend, County Borough of Bridgend 09.2024 -
GCSEs -
Brynteg Comprehensive
Bridgend, County Borough of Bridgend 09.2019 - 06.2024
Skills
- Food Hygiene
- Safe food handling
- Cleaning and sanitation
- Personnel Organisation
- Customer Service
- Time management
- Decision-Making
- Organisational skills
- Proactive approach
- Resilience under pressure
- Multitasking
- Positive attitude
- Empathy, Patience and tolerance
- Cash handling
Affiliations
- Advanced Jazz and Contemporary Dancer
- PLaying Guitar (Self Taught)
- Interest in Health care and Anatomy
- Reading
- Listening to music
- Performing in shows with my dance studio
Certification
Certificate of Recognition for participating in the Skills Competition Wales 2025 (Health and Social Care).
- Performed 4 activities through the course of a day in health and social care activities, competing with 120 individuals from colleges, apprentices and employers in Wales.
- Still awaiting for the award ceremony (13 March 2025)
References
References available upon request.
Timeline
Front of house team member
Heronston Hotel
10.2024 - Current
SVQ Level 3 - Health and Social Care Level 3
Bridgend College
09.2024 -
Administrative assistant
Instrumentally Sound and Music Academy
11.2023 - 08.2024
Hair salon assistant
Haus of Hair
08.2021 - 03.2023
GCSEs -
Brynteg Comprehensive
09.2019 - 06.2024
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Muthu SelvamMuthu Selvam
NA at Mosaic Hotel, The Park Hotel, Poppy's HotelNA at Mosaic Hotel, The Park Hotel, Poppy's Hotel
Nadine BakkenNadine Bakken
Banquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward HotelBanquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward Hotel
Stuart OwenStuart Owen
Equipment Support Senior Non Commissioned Officer at MODEquipment Support Senior Non Commissioned Officer at MOD
Yasmin KassimYasmin Kassim
Locum GP at NHS WalesLocum GP at NHS Wales