Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katarzyna Pinkowska

LARCHMONT ROAD

Summary

Multi-talented Waitress knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

Overview

2025
2025
years of professional experience
3
3
years of post-secondary education

Work History

Front of House Team Member

Mitchelles &Butlers Retail LTD
Leicester
11.2023 - Current
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Collaborated across team to achieve productivity and efficiency.

Front, Back of house team member

Mitchelles &Butlers Retail LTD (O'NEILLS)
Leicester
11.2023 - Current
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
  • Helped to prepare and plate food orders for quick service.

Waitress

Chaser Grill Services LTD
Leicester, Leicestershire
04.2018 - Current
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Warehouse Operative

Alliance Personnel
Birmingham, West Midland
08.2014 - 2014

Factor Clear`s picking and packing in warehouse, jewelry, cosmetics.

Front of House Team Member

Island Spice Carribbean Takeaway
Birmingham, West Midlands
2016 - 2016
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.

Warehouse Operative

Uk-Mail
Birmingham, West Midlands
2014 - 2015

Parcel Sorter .

  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Completed work following safety rules for best working practices.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.

Warehouse Operative

Extra Personal
Birmingham, West Midlands
2014 - 2014

Picking and packing.

Qualified exhibition caregiver

Museum of Warsaw
Warsaw , Poland
2004 - 2013

Museum of Warsaw was possibile for :

-an exhibition room as far as

exhibit safety.

-keeping the place clean

- answering the questions about Museum and sightseeing of Warsaw for visitors

Also I was taking part in events organisation for adults and children if any (Annual Museum's Night and others)

Museum of Warsaw (Main and its branch Museum of Pharmacy)

Assistant of Pharmacy

Pharmacy Mgr. Farm, Maria Dowgielewicz.
Warsaw in Poland
2003 - 2004

Assistant, supporting.

  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.

Education

SVQ Level 3 -

Kick Off in Business (SFEDI Award in Enterprising
Leicester
01.2025 - 01.2025

A-Levels - profession: sewer

Vocational School in Poland.
Warsaw Poland
09.1997 - 07.2000

Skills

  • Food hygiene
  • Outstanding customer service
  • Food presentation
  • Alcohol ordering
  • COVID-19 safety and hygiene measures
  • Food hygiene regulations

Timeline

SVQ Level 3 -

Kick Off in Business (SFEDI Award in Enterprising
01.2025 - 01.2025

Front of House Team Member

Mitchelles &Butlers Retail LTD
11.2023 - Current

Front, Back of house team member

Mitchelles &Butlers Retail LTD (O'NEILLS)
11.2023 - Current

Waitress

Chaser Grill Services LTD
04.2018 - Current

Warehouse Operative

Alliance Personnel
08.2014 - 2014

A-Levels - profession: sewer

Vocational School in Poland.
09.1997 - 07.2000

Front of House Team Member

Island Spice Carribbean Takeaway
2016 - 2016

Warehouse Operative

Uk-Mail
2014 - 2015

Warehouse Operative

Extra Personal
2014 - 2014

Qualified exhibition caregiver

Museum of Warsaw
2004 - 2013

Assistant of Pharmacy

Pharmacy Mgr. Farm, Maria Dowgielewicz.
2003 - 2004
Katarzyna Pinkowska