Summary
Overview
Work history
Education
Skills
References
Hobbies & Interests
Additional information
Timeline
Generic

Summayyah Mahmood

Greater Manchester

Summary

I am a motivated and customer-focused individual with over 5 years of work experience across retail, sales, hospitality, and social media. Having started working from the age of 15, I have developed strong professionalism, reliability, and a strong work ethic. I have gained valuable experience in customer service, sales, and creating positive customer experiences within fast-paced environments.

I have a strong interest in fashion and retail, with experience promoting clothing through social media platforms, live selling, and content creation. I am confident engaging with different people, adapting quickly to new environments, and presenting products professionally and appealingly. My experience has strengthened my communication skills, attention to detail, and understanding of how presentation, styling, and brand image influence customer decisions.

I am hardworking, reliable, and passionate about providing excellent customer service. I enjoy building genuine connections with customers, supporting team members, and contributing to achieving business goals. I am looking to develop my career within fashion retail, where I can combine my sales experience, creativity, and passion for fashion to provide an excellent shopping experience.

Overview

6
6
years of post-secondary education
4
4
years of professional experience

Work history

Fashion Sales Assistant / Social Commerce

House of Haniya
2025.04 - 2026.07
  • Presented and promoted clothing products through TikTok Live, engaging with customers, showcasing items, and answering questions to support sales.
  • Managed online customer interactions through social media platforms, including Instagram, responding to enquiries and assisting customers with purchases.
  • Developed strong product knowledge by understanding clothing styles, sizing, and customer preferences to provide suitable recommendations.
  • Supported customers throughout the buying process, from product enquiries to purchase decisions, ensuring a positive shopping experience.
  • Created engaging product content while keeping up to date with current fashion trends and customer preferences.
  • Helped present products professionally by highlighting key features, styling ideas, and creating interest among customers.
  • Built positive relationships with customers by providing advice and helping them choose products suited to their style.
  • Represented the brand professionally through online interactions, maintaining a friendly and approachable presence.
  • Assisted with product preparation, organisation, and maintaining awareness of stock availability.
  • Developed strong sales, communication, and marketing skills through online retail and customer engagement.

Part-Time Content Creator / Model

2025.12 - 2026.07
  • Create fashion and beauty content while keeping up to date with current trends, popular styles, and customer preferences across social media platforms.
  • Work alongside makeup artists, photographers, and creative teams to produce engaging content and showcase different looks, products, and clothing styles.
  • Model clothing, makeup, and beauty products for photos and videos used across social media platforms.
  • Develop an understanding of fashion presentation, styling, and how visual appearance influences customer interest and purchasing decisions.
  • Help plan creative and relevant content ideas, engaging and appealing to online audiences.
  • Build confidence in front of the camera while adapting to different styles, themes, and creative direction.
  • Develop skills in presentation, personal branding, social media engagement, and trend awareness.
  • Collaborate effectively with different professionals while maintaining a positive and professional attitude.

Team Member

Papa John's Pizza
2023.01 - 2025.02
  • Delivered friendly and efficient customer service by taking orders, answering enquiries, and processing cash and card payments.
  • Prepared food orders while following hygiene, safety, and quality procedures.
  • Worked effectively in a busy team environment, ensuring orders were accurate and completed on time.
  • Opened and closed the store independently, completing cashing-up procedures, preparing the store for trading, and ensuring cleaning and security checks were completed.
  • Trusted with independent responsibilities, including maintaining store standards and supporting smooth daily operations.
  • Trained and supported new team members with daily tasks and company procedures.
  • Maintained a clean, organised, and well-stocked working environment.
  • Developed strong teamwork, communication, problem-solving, and time management skills.
  • Demonstrated reliability and flexibility by supporting the team during evenings, weekends, and busy trading periods.

Waitress

Istanblue Restaurant
2022.06 - 2023.01
  • Provided friendly and professional customer service, taking food and drink orders and ensuring customers had a positive dining experience.
  • Served customers efficiently while working under pressure during busy service periods.
  • Handled cash and card payments accurately and responded to customer enquiries professionally.
  • Built strong relationships with customers by providing attentive service and creating a welcoming environment.
  • Worked closely with kitchen and front-of-house teams to ensure orders were correct and delivered promptly.
  • Managed multiple customer requests efficiently while maintaining a positive and professional attitude.
  • Maintained high standards of cleanliness by clearing tables, resetting areas, and following hygiene procedures.
  • Assisted with opening and closing duties, including preparation, restocking, and end-of-day cleaning.

Education

A-Levels - Health & Social Care, Textiles, Biology

Oldham Sixth Form College
2022.09 - 2024.06

GCSEs - English Language, Science, Art, Mathematics, Geography, Food Technology

Oasis Academy Oldham
2018.09 - 2022.06

Skills

  • Customer Service
  • Fashion Retail & Sales
  • Product Presentation
  • Social Media/Live Selling
  • Customer Engagement
  • Communication Skills
  • Teamwork
  • Time Management
  • Cash Handling
  • Problem Solving
  • Stock Organisation
  • Attention to Detail
  • Adaptability
  • Working Under Pressure
  • Professional Presentation

References

Available upon request.

Hobbies & Interests

I enjoy maintaining an active and healthy lifestyle through regular gym sessions and outdoor activities such as walking and hiking, which help me stay motivated, disciplined, and goal-focused., I have a strong interest in fashion, beauty, and styling, and enjoy keeping up to date with current trends, new collections, and customer preferences., I enjoy creating fashion and lifestyle content, exploring social media trends, and developing my creativity through photography, styling, and content creation., I have taken part in charity events and fundraising activities, allowing me to contribute to my community while developing teamwork, communication, and organisational skills., I enjoy meeting new people and being involved in activities that allow me to connect with others, work as part of a team, and make a positive impact.

Additional information

  • Passionate about fashion, styling, and keeping up to date with current trends and customer preferences.
  • Strong interest in developing a career within fashion retail and gaining further experience in a customer-focused environment.
  • Confident approaching and engaging with customers, understanding their needs, and providing personalised support.
  • Experienced in product presentation and creating appealing displays through clothing promotion and social media sales.
  • Comfortable working in fast-paced retail environments, managing multiple tasks, and supporting team members during busy periods.
  • Reliable and flexible, with experience working evenings, weekends, and adapting to changing business needs.
  • Professional and well-presented, with an understanding of how personal presentation and brand image contribute to customer experience.
  • Quick to learn new systems, procedures, and product knowledge to provide customers with accurate advice.
  • Enjoy working as part of a team while also being confident taking initiative and working independently when required.

Timeline

Part-Time Content Creator / Model

2025.12 - 2026.07

Fashion Sales Assistant / Social Commerce

House of Haniya
2025.04 - 2026.07

Team Member

Papa John's Pizza
2023.01 - 2025.02

A-Levels - Health & Social Care, Textiles, Biology

Oldham Sixth Form College
2022.09 - 2024.06

Waitress

Istanblue Restaurant
2022.06 - 2023.01

GCSEs - English Language, Science, Art, Mathematics, Geography, Food Technology

Oasis Academy Oldham
2018.09 - 2022.06
Summayyah Mahmood