Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
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Suman Majhi

Suman Majhi

Business Management Student
Reading

Summary

Business Management student with 2+ years in customer service and hospitality. Achieved 20% higher customer satisfaction, 15% faster service times, and top sales performance through upselling. Seeking to apply operational efficiency and leadership skills in UK business roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waiter

Imperial Banquet
05.2024 - 12.2024
  • Increased customer satisfaction by 20% through attentive service
  • Ranked #1 in sales via strategic upselling (raised average bill by £X)
  • Created table management system that cut wait times by 15%

Cashier

Gorkha Department Store
05.2023 - 11.2023
  • Handled 50+ daily transactions with 99% accuracy
  • Resolved 90% of customer complaints during first interaction

Housekeeping Staff

Soaltee Western Hotel
06.2021 - 03.2022
  • Performed comprehensive cleaning to maintain high sanitation standards.
  • Promoted a safe atmosphere through strict compliance with health guidelines.
  • Coordinated with team to successfully manage tasks and adhere to timelines.

Education

BSc Business Management -

University of Roehampton
London

Skills

Customer Service Excellent

Certification

Professional Diploma In Hotel Management, ETVA

Reference

Sanjeev Limbu

Warehouse Operative, Tesco

+44 07367661115

Timeline

Waiter

Imperial Banquet
05.2024 - 12.2024

Professional Diploma In Hotel Management, ETVA

05-2024

Cashier

Gorkha Department Store
05.2023 - 11.2023

Housekeeping Staff

Soaltee Western Hotel
06.2021 - 03.2022

BSc Business Management -

University of Roehampton

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