Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

sukhdeep singh

Birmingham

Summary

Reliable and resilient team player, committed to managing ongoing product flow through production lines. Identifies inefficiencies and reports product non-compliance to regulations. Quick-learner confident at following complex instructions in fast-paced environments. Proactive and productive individual seeking opportunities to learn and develop new skills. Offers detail-orientated mindset and methodical approach to tasks to maintain product quality assurance. Reliable [Job Title] skilled in managing time and multitasking to handle high demands of manufacturing work. Trained to safely operate equipment and follow HSE guidelines. Focused on helping team meet and exceed production targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
years of professional experience
25
years of post-secondary education

Work history

Jaguar Land Rover
Birmingham, West Midlands

Vehicle Technician
06.2022 - 01.2023

Job overview

  • Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
  • Reported to [Job title] on the condition and safety of [Type] vehicles, offering possible fixes for road-worthy results.
  • Maintained excellent care and condition of [Type] tools for smooth-running repairs and procedures.
  • Managed accurate and effective mechanical and electrical repairs and adjustments such as [Task] and [Task].
  • Acquired cost-effective, timely replacement parts and materials according to [Type] processes.
  • Upheld stringent health and safety regulations for continued compliance with [Type] legislation.
  • Handled routine inspections, service and MOT of [Type] vehicles, upholding [Type] quality standards.
  • Built strong rapport with vendors to acquire favourable pricing and delivery timelines on parts and supplies.

DX
Barningham, West Midlands

Van Delivery Driver
03.2019 - 02.2022

Job overview

  • Performed vehicle safety checks, identified issues and arranged prompt repair to minimise delivery disruptions.
  • Safely operated [Number]-ton vans, delivering goods to [Number] addresses per day.
  • Safely and efficiently loaded [Number]+ parcels on a [Timeframe] basis for smooth-running delivery processes.
  • Evaluated driving routes, identifying limitations and suggesting adjustments that boosted delivery efficiency.
  • Carried out [Number]+ [Timeframe] local collections to [Type] specifications.
  • Maintained accurate delivery records, submitting relevant documentation to [Job title] for appraisal.
  • Clearly communicated customer delivery updates through [System] for continued service satisfaction.

KB Self Drive
Birmingham, West Midlands

Office Manager
04.2013 - 05.2015

Job overview

  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed [Number]-employee office, supervising workers, enhancing productivity and driving efficiency.
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
  • Acted as main point of contact for [Number] managers, expertly addressing concerns and queries.
  • Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
  • Handled conflicts and complaints with strong problem-solving and mediation skills.

Halfords
Birmingham, West Midlands

Customer Sales Representative
01.2009 - 06.2012

Job overview

  • Enhanced marketing and sales strategies to increase profitability by [Number]% and develop organisational pipeline.
  • Developed new business by networking with valuable customers.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Used consultative sales approach to understand and meet customer needs.
  • Contacted satisfied customers to offer additional services.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Maximised business potential by providing excellent customer service and ensuring [Number]% client retention.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Collected and processed payments.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Presented latest merchandise to prospective buyers.
  • Helped resolve client problems quickly with superior customer service.

Pargat Housewares
Birmingham, West Midlands

Supervisor
02.2008 - 05.2009

Job overview

  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Achieved order processing and delivery time targets through smooth warehouse operations.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Dealt with customer complaints and rectified product and service issues.

Pargat Housewares
Birmingham, West Midlands

Robotics Engineer
01.2008 - 05.2008

Job overview

  • Investigated design failures in field to determine necessary corrections in future iterations.
  • Tested and evaluated cutting-edge equipment to drive further development.
  • Implemented policies and devices to improve workplace safety.
  • Recommended improvements to optimise precise manufacturing processes.
  • Used precise calculations to design internal components of optical systems.
  • Optimised workplace procedures for safety, developing and updating processes based on latest research.
  • Examined project plans and locations to identify and mitigate potential hazards.

Education

Handsworth College
West Midlands

NVQ Level 2 from Business Education
01.2003 - 01.2004

Hamstead Hall School
West Midlands

GCSEs from Maths
06.1996 - 06.2002

Hamstead Hall School
West Midlands

GCSEs from English
06.1996 - 06.2002

Hamstead Hall School
West Midlands

GCSEs from Science
06.1996 - 06.1996

Hamstead Hall School
West Midlands

GCSEs from Art
06.1996 - 06.2002

Hamstead Hall School
West Midlands

GCSEs from Computer Technology
06.1996 - 06.2002

Skills

  • Enquiry handling
  • Answered inbound calls
  • Travel coordination
  • Administration support
  • Office management
  • Data entry
  • Appointment scheduling
  • Office administration
  • Preparing contracts
  • Payment posting
  • Letter writing
  • Customer service
  • Staff education and training
  • Cash handling
  • Employee management
  • Research and due diligence

Languages

English
Advanced

Timeline

Vehicle Technician

Jaguar Land Rover
06.2022 - 01.2023

Van Delivery Driver

DX
03.2019 - 02.2022

Office Manager

KB Self Drive
04.2013 - 05.2015

Customer Sales Representative

Halfords
01.2009 - 06.2012

Supervisor

Pargat Housewares
02.2008 - 05.2009

Robotics Engineer

Pargat Housewares
01.2008 - 05.2008

Handsworth College

NVQ Level 2 from Business Education
01.2003 - 01.2004

Hamstead Hall School

GCSEs from Maths
06.1996 - 06.2002

Hamstead Hall School

GCSEs from English
06.1996 - 06.2002

Hamstead Hall School

GCSEs from Science
06.1996 - 06.1996

Hamstead Hall School

GCSEs from Art
06.1996 - 06.2002

Hamstead Hall School

GCSEs from Computer Technology
06.1996 - 06.2002
sukhdeep singh