Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Angela Toombes

Basingstoke ,Hamp

Summary

Highly skilled in administrative policy understanding and scheduling software, demonstrating exceptional organisational efficiency and proficiency in document control systems. Adept at schedule management, Microsoft Office Suite, and enquiry management, with a strong focus on electronic filing and archiving maintenance. Expertise in document formatting, reporting proficiency, and deadline-oriented tasks ensures seamless database administration and scheduling coordination. Proven ability in meeting organisation, confidentiality maintenance, GDPR compliance, diary planning, file maintenance, report generation, documentation control, report-writing, workflow planning, Microsoft Office applications, and enquiry handling.

Versatile Administration Officer able to handle diverse roles on daily basis. Practiced at driving improvements to quality, productivity and service. Bringing [Number] years of [Industry] experience.

Competent Administration Officer with superior organisational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and keen to help [Type] organisation improve operations.

Seasoned Administration Officer bringing advanced conflict management and critical thinking skills developed over [Number] years of experience. Veteran leader with customer service and relationship-building strengths.

Talented Administration Officer well-versed in accounting, reporting and documentation requirements for [Type] industry. Ready to apply [Number] years of experience to challenging new role at [Company].

Organised and proactive professional with keen ability to manage administrative tasks and streamline office operations. Demonstrates strong communication and organisational skills, coupled with proficiency in Microsoft Office Suite and problem-solving abilities. Ready to drive productivity and operational excellence in [Desired Position] role.

Seasoned professional with focus on administrative tasks and office management. Can streamline processes and enhance operational efficiency using exceptional organisational skills and attention to detail. Known for balancing multiple priorities while maintaining high quality standards and communication.

Proactive Administration Officer known for strong organisational and communication skills. Adept in managing office operations and supporting team efficiency. Capable of driving streamlined processes and enhancing workplace productivity.

Offering strong organisational skills and keen ability to manage time efficiently. Knowledgeable about office procedures, customer service, and basic IT skills. Ready to use and develop communication, problem-solving, and teamwork skills in [Desired Position] role.

Organised Administration Officer with knack for streamlining office operations. Excel at improving workflow and reducing costs. Known for transforming chaotic environments into well-oiled machines. Enhanced team productivity through innovative scheduling and process improvements.

Organised and proactive individual brings enthusiasm for learning from administrative team. Detail-orientated and precise team player. Committed to helping provide positive, productive working environments through comprehensive administrative support.

Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.

Outgoing Office Administrator with [Number] years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Driven and proactive team player committed to providing accurate and timely office administrative support. Demonstrates developed time management and communication skills to complete tasks and projects within deadlines. Applies experience to train and mentor junior administrative staff.

Reliable [Job Title] with experience in coordinating event budgets and logistics, and managing staff travel arrangements. Skilled at accurately drafting, printing and compiling important formal documentation to required standards. Uses exceptional planning and organisational skills to maintain smooth administrative operations.

Organised individual dedicated to delivering quality clerical support for diverse needs. Skilled in digital file management with outstanding attention to detail in maintaining records.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Organised and dependable [Job Title] with [Number] years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Motivated [Job Title] with [Number] years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Dedicated [Job Title] with [Number] years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Experienced [Job Title] with over [Number] years in [Type] industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Reliable [Job Title] with [Type] industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Enthusiastic [Job Title] with [Number] years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares [Type] knowledge to achieve results.

Overview

28
28
years of professional experience

Work History

Administration officer

HMCTS
Basingstoke , Hampshire
06.1997 - Current
  • Managed complex filing systems, resulting in easy access to crucial documents.
  • Conducted research for specific projects, providing valuable information for decision making.
  • Expedited office efficiency by managing incoming and outgoing correspondence.
  • Prepared detailed reports using Microsoft Office tools, aiding strategic planning efforts.
  • Provided comprehensive support to senior management team, enhancing decision-making process.
  • Enhanced communication flow for smoother operations by scheduling and coordinating meetings.
  • Kept an updated database of client contacts; improved customer relationship management.
  • Facilitated staff training sessions which led to increased skill development.
  • Streamlined administrative processes to improve productivity..
  • Handled confidential documents discreetly ensuring security at all times.
  • Ensured accuracy of data with meticulous record keeping.
  • Implemented new administrative procedures resulting in significant time savings.
  • Fielded telephone calls professionally, ensuring customer satisfaction.
  • Liaised effectively with clients and stakeholders, establishing strong business relationships.
  • Supported timely and accurate administrative task completion.
  • Established workflow processes and implemented modifications to improve administrative operations.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Increased efficiency of data migration process by effectively extracting and verifying data.
  • Recruited, hired, trained and supervised [Number]+ high-performing administrative staff.
  • Drafted informative reports regarding upcoming projects and required resources.
  • Maintained [Number]% efficiency for large record volume organisation.
  • Generated reports, uploaded documents into digital storage and prepared client case affidavits.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Worked to facilitate positive, productive working environments through reliable administrative support.
  • Prioritised high-volume competing tasks to complete simultaneous projects within stringent timeframes.
  • Coordinated office workflow and implemented improvements to drive efficiency and productivity.
  • Carried out duties with strict compliance to company standards and policies.
  • Answered phone calls and emails for management team during busy periods.
  • Liaised with relevant parties using appropriate communication channels.
  • Addressed incoming requests for information, inquiries, and complaints.

Education

Bachelor of Science - Education studies/sociology

Oxford Brookes University
Oxford
09/1993 - 07/1996

Skills

  • Administrative policy understanding
  • Scheduling software
  • Organisational efficiency
  • Document control systems
  • Schedule management
  • Microsoft Office Suite
  • Enquiry management
  • Electronic filing and archiving maintenance
  • Document formatting
  • Reporting proficiency
  • Deadline-oriented
  • Database administration
  • Scheduling coordination
  • Meeting organisation
  • Confidentiality maintenance
  • GDPR compliance
  • Diary planning
  • File maintenance
  • Report generation
  • Documentation control
  • Report-writing
  • Workflow planning
  • Microsoft Office
  • Enquiry handling

Affiliations

  • Travel, gardening ,bird watching, socialising with friends

Accomplishments

Nominated in the 2024 Humanity awards within HMCTS for const wellbeing activities for staff throughout the years.



References

References available upon request.

Timeline

Administration officer

HMCTS
06.1997 - Current

Bachelor of Science - Education studies/sociology

Oxford Brookes University
09/1993 - 07/1996
Angela Toombes