
Dedicated and reliable business analyst with 5 years of experience in the big four accounting firms, Experience in stakeholder management and analysing complex data to drive decisions. Strong communication and organisational skills with attention to detail. Proven track record of high quality deliverables, implementing solutions and driving change.
• Developed strategic plans to enhance operational efficiency.
• Collaborated with cross-functional teams to ensure successful project delivery.
• Engaged in initiatives designed to safeguard claimant rights and interests.
• Using clear and concise judgement to make effective decisions on complex cases.
• Solved complex problems promptly whilst under pressure.
• Operated in a high-pressure environment while supporting vulnerable individuals.
• Prioritised tasks to optimise productivity across teams.
• Devised strategic plans aligned to clients' corporate objectives.
• Collaborated cross-functionally, fostering a cohesive work environment.
• Supported contract negotiations, securing favourable terms for clients.
• Leveraged advanced analytics tools for critical business decisions.
• Developed a customised system using AI technologies to streamline client operations. through the use of AI for the client which was presented department wide in meetings with senior executives
• Facilitated client understanding by conducting detailed data analysis.
• Created key performance indicators to inform strategic decision-making.
• Delivered tailored solutions addressing specific client requirements.
• Monitoring portfolio performance and owning month-end close and end-of-month procedures for various clients
• Strong analytical skills working with product owners, developing functions with large volumes of data and achieving goals
• Created a detailed tracking system enabling detailed and timely follow-ups with stakeholders clients building confidence and relations, boasting team productivity by 50%
• Solely owned and tested deliverables with a streamlined automation process ensuring quality whilst delivering to stakeholders in board meetings
• Led successful negotiations with clients, resulting in a favourable outcome for the company
• Mentored junior team members enhancing their understanding about intricate nuances related to corporate taxation.
• Successful completion of client deliverables with effective decision making aligned with a fast-paced environment, leading with impact
• Engaged in complex procedures and necessary logistics to ensure strategic planning and organisation of the team whilst delegating duties
• Organised and executed workshops with stakeholders
• Upheld strict confidentiality and information protection standards for data.
• Coordinated with internal and external stakeholders for business requirements resulting in a 20% increase in time of completion of deliverables compared to previous year audits
• Prepared high-quality reports and deliverables detailing results with solutions and identifying possible risks
• Received the delivered professional coaching to enhance leadership and management skills
• Managed diverse portfolio of clients, ensured timely delivery of audit reports.
• Strengthened internal controls with meticulous evaluation of accounting systems.
• Performed detailed data analysis for identification of discrepancies and improving operational efficiency