Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic
AROOJ SHAMS

AROOJ SHAMS

Lahore,Pakistan

Overview

3
3
Languages
1
1
Certification
8
8
years of professional experience

Work History

Administration and Executive Officer

Serve Tech
Lahore, Pakistan
08.2023 - Current
Roles and Responsibilities
  • Maintained accurate records and databases, safeguarding confidential employee and customer information.
  • Managed attendance records, leave requests, and staff documentation.
  • Organised training sessions, team meetings, and company events to support team development and engagement.
  • Roles and Responsibilities

BUSINESS DEVELOPMENT EXECUTIVE

FiVER
03.2023 - Current

BUSINESS DEVELOPMENT EXECUTIVE

GOLDEN KEYSTONE
01.2021 - 03.2023

BUSINESS DEVELOPMENT EXECUTIVE

BITSCLAN IT SOLUTIONS
Lahore, Pakistan
01.2020 - 01.2021

NOC-OFFICER

Hayo Telecom
Lahore, Pakistan
07.2019 - 01.2020
  • Managed ticketing process, enhancing customer service response times
  • Conducted software testing to identify bugs, ensuring system reliability
  • Compiled detailed reports to analyse data trends, supporting informed decision-making

VOLUNTEER

LIFE CARE HOSPITAL LAHORE
Lahore, Pakistan
09.2018 - 11.2018
  • Volunteered at Life Care Hospital Lahore
  • Complied with health and sanitation practices and procedures.
  • Helped guests locate bathrooms and food areas for enhanced service.
  • Responded to guest questions about current facility events and future offerings.

Education

BS - PSYCHOLOGY

COMSATS University Islamabad
Lahore

INTERMEDiATE -

BISE LAHORE/ FAUJi FOUNDATiON HiGHER SECONDARY SCHOOL
Sangla Hill

METRiC -

BISE LAHORE/ ISLAMiC PUBLiC HiGH SCHOOL
Sangla Hill

Skills

  • Data analysis
  • Microsoft Excel
  • Microsoft Office Word
  • Microsoft PowerPoint
  • Organisational skills
  • Attention to Detail
  • Problem Solving
  • Leadership Qualities
  • Presentation Skills
  • Communication Skills

Languages

English
Urdu
Punjabi

Certification

  • Certificate of Participation as a Volunteer, Life Care Hospital Lahore, Lahore, Punjab, Pakistan
  • Certificate of Participation in the Workshop in Dementia Friends Movement, Pakistan
  • Certificate for Inter-University Poster Competition on the Topic of Islamophobia

Accomplishments

  • Member of COMSATS Psychological Society
  • Society Member of COMSATS Literary Society
  • Worked as the Logistic Head for the Dramatic Society at COMSATS
  • Participated in the Workshop on Dementia Friends Pakistan - A Global Dementia Friends Movement

Timeline

Administration and Executive Officer

Serve Tech
08.2023 - Current

BUSINESS DEVELOPMENT EXECUTIVE

FiVER
03.2023 - Current

BUSINESS DEVELOPMENT EXECUTIVE

GOLDEN KEYSTONE
01.2021 - 03.2023

BUSINESS DEVELOPMENT EXECUTIVE

BITSCLAN IT SOLUTIONS
01.2020 - 01.2021

NOC-OFFICER

Hayo Telecom
07.2019 - 01.2020

VOLUNTEER

LIFE CARE HOSPITAL LAHORE
09.2018 - 11.2018

BS - PSYCHOLOGY

COMSATS University Islamabad

INTERMEDiATE -

BISE LAHORE/ FAUJi FOUNDATiON HiGHER SECONDARY SCHOOL

METRiC -

BISE LAHORE/ ISLAMiC PUBLiC HiGH SCHOOL
AROOJ SHAMS