Sujith Gangakhedkar
Luton,UK
Summary
Detail-oriented and ambitious MSc Purchasing logistics and supply chain management with data analytics graduate, with 4 years of combined experience in customer service, inventory control, and operational logistics across retail and commercial sectors. Skilled in Microsoft Excel, SAP S/4 HANA, and customs compliance, with a strong grasp of UK-EU trade processes. Proven ability to accurately manage data, resolve issues independently, and work collaboratively across functions. Eager to contribute to logistics coordination and continuous improvement in a dynamic supply chain environment.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Operations Customer Expert
Teleperformance
09.2024 - 05.2025
- Managed logistics data entry and documentation, ensuring 99% accuracy for customer orders.
- Collaborated across departments to resolve escalated issues, maintaining SLA compliance and improving resolution speed.
- Achieved 95%+ customer satisfaction score consistently while adhering to regulatory standards.
Trading Assistant
Sainsbury’s
Harpenden
04.2022 - 09.2024
- Executed merchandising processes, including shelf replenishment, stock rotation, and planogram implementation to ensure visual compliance and enhance product visibility.
- Conducted regular stock checks and collaborated with managers to identify low-stock items, ensuring timely order placements and continuous availability.
- Monitored sales trends on the shop floor and adjusted displays to boost the performance of high-demand and seasonal items.
- Gained practical exposure to supply chain activities including goods-in processes, stockroom operations, and coordination with delivery teams.
- Assisted in reducing food and inventory waste by applying FIFO and auditing backroom stock.
Technical Support Associate
[24]7.ai Limited
Hyderabad
11.2019 - 01.2021
- Delivered technical assistance on mobile connectivity issues, reducing customer downtime.
- Documented and tracked resolution data for quality assurance and internal reporting.
- Promoted product protection plans with clear, persuasive communication.
Education
MSc - Purchasing, Logistics & Supply Chain Management with Data Analytics
University of Bedfordshire
11.2021 - 12.2023
B.Tech - Mechanical Engineering
Jawaharlal Nehru Technological University
08.2015 - 05.2019
Skills
- Import Declarations
- Inventory Management
- Stock Reconciliation
- Trade Compliance
- Advanced Excel
- Power BI
- SQL
- SAP S/4 HANA
- CRM Systems
- Data Accuracy & Reporting
- Internal Auditing
- Cross-Functional Collaboration
- Written & Verbal Communication
- Initiative
Accomplishments
- Awarded 'Best Delegate' – Model United Nations, 2015–16
- Presented technical paper on sustainable fuel solutions – JNTUH National Conference
Languages
English
German
Italian
Custom
Full right to work in the UK, Available immediately, Open to relocation within the UK or EU
Certification
Managing logistics: Certified by LinkedIn
Understanding logistics: Certified by LinkedIn
Timeline
Operations Customer Expert
Teleperformance
09.2024 - 05.2025
Trading Assistant
Sainsbury’s
04.2022 - 09.2024
MSc - Purchasing, Logistics & Supply Chain Management with Data Analytics
University of Bedfordshire
11.2021 - 12.2023
Technical Support Associate
[24]7.ai Limited
11.2019 - 01.2021
B.Tech - Mechanical Engineering
Jawaharlal Nehru Technological University
08.2015 - 05.2019