Summary
Overview
Work History
Education
Skills
Personal Information
Custom
Timeline
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Sujith Alex Thomas

Sujith Alex Thomas

Sheffield,United Kingdom

Summary

Experienced System Administrator with a demonstrated track record of six years in effectively managing and enhancing IT infrastructure. Proficient in system administration, network optimization, and implementing security measures. Skilled troubleshooter, ensuring seamless operations and minimal downtime. Strong communication skills facilitate collaboration with diverse teams, and a commitment to delivering exceptional user support. Proactively stays updated on emerging technologies to drive continuous improvement. A reliable and dedicated professional committed to maintaining secure and high-performance IT environments.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

IT system administrator

Indian Institute of Emergency Medical Services
Kottayam, India
08.2021 - 12.2023

1. Technical Support: Provide expert assistance to users, resolving hardware and software issues promptly.

2. Network Maintenance: Install, configure, and maintain network infrastructure to ensure optimal performance and connectivity.

3. System Administration : Administer systems, implementing updates, patches, and security measures to safeguard data and maintain system stability.

4. Troubleshooting: Diagnose and troubleshoot technical problems, employing a systematic approach to identify and resolve issues efficiently.

5. Hardware Management: Manage and maintain computer hardware, including servers, workstations, and peripherals, ensuring their proper functioning.

6. Security Measures: Implement and monitor security protocols to protect networks and systems from cyber threats, ensuring data confidentiality and integrity.

7. Documentation: Keep detailed records of network configurations, system changes, and troubleshooting steps to facilitate future maintenance and upgrades.

8. Collaboration: Work closely with other IT professionals and departments to coordinate system and network activities, ensuring seamless integration and functionality.

9. Upgrades and Installations : Perform software installations, upgrades, and system expansions, keeping technology current and aligned with organizational needs.

10. User Training : Provide training and guidance to end-users on system and network usage, promoting efficient and secure computing practices.

System and Network Technician

Mangalam College of Engineering
Kottayam, India
02.2021 - 08.2021

1. Configuring, Assembling, Installing & Troubleshooting Computer Hardware & Software-Related Issues
2. Installing Operating Systems (Windows, Linux)
3. Configuring Routers, Switches & Wi-Fi Access Points
4. IP Configuration
5. Printer Installation & Sharing
6. Troubleshooting Issues Related to Desktop Hardware, Software, Switches, Routers etc.
7. CCTV Installation & Configuration of DVR
8. Networking
9. Proper Data Backups
10. Assembling of ADS ( Advanced Defibrillator Simulator)
11. Network Cable Crimping
12. Installation of Required Software's in to Systems

System Administrator

SOD IT Services Pvt. Ltd.
Kochi, India
01.2018 - 10.2020

1. Server Management: Oversee the configuration, deployment, and maintenance of server environments.
2. Network Administration: Manage and optimize network infrastructure for efficient communication and connectivity.
3. Security Implementation: Implement and enforce security measures to protect systems and data.
4. User Account Management: Administer user accounts, permissions, and access controls.
5. Backup and Recovery : Develop and execute backup and recovery procedures to ensure data availability.
6. Troubleshooting: Diagnose and resolve technical issues, ensuring minimal downtime.
7. System Updates: Apply software updates, patches, and system upgrades for optimal performance.
8. Documentation: Maintain detailed documentation of system configurations and procedures.
9. Collaboration: Work closely with IT teams and departments to ensure seamless integration.

Education

Higher Secondary (Plus Two) - Science

GOVERNMENT BOYS HIGHER SECONDARY SCHOOL
Puthuppally, Kottayam-India
06.2012 - 03.2014

S.S.L.C -

DON BOSCO HIGER SECONDARY SCHOOL
Puthuppally, Kottayam-India
06.2010 - 03.2012

Skills

  • CCNA (Cisco Certified Network Administrator)
  • CCNP (Cisco Certified Network Professional)
  • MCSE (Microsoft Certified System Engineer)
  • Proficiency: Solid foundation in IT systems, networks, and infrastructure
  • Problem-Solving: Proven ability to troubleshoot and resolve complex technical issues efficiently
  • Communication Skills: Effective communication with users and collaboration with cross-functional teams
  • Attention to Detail: Meticulous in system configurations, documentation, and troubleshooting processes
  • Adaptability: Quick adaptation to new technologies and evolving IT landscapes
  • Customer Service: Dedication to providing excellent support and assistance to end-users
  • Time Management: Efficient prioritization of tasks in dynamic and fast-paced environment
  • Collaboration: Seamless teamwork with other IT professionals and various departments
  • CCTV
  • MS Office ( Word, Excel, PowerPoint)

Personal Information

  • Date of birth: 05/30/1995
  • Gender: Male
  • Nationality: Indian

Custom

I SUJITH ALEX THOMAS, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Timeline

IT system administrator

Indian Institute of Emergency Medical Services
08.2021 - 12.2023

System and Network Technician

Mangalam College of Engineering
02.2021 - 08.2021

System Administrator

SOD IT Services Pvt. Ltd.
01.2018 - 10.2020

Higher Secondary (Plus Two) - Science

GOVERNMENT BOYS HIGHER SECONDARY SCHOOL
06.2012 - 03.2014

S.S.L.C -

DON BOSCO HIGER SECONDARY SCHOOL
06.2010 - 03.2012
Sujith Alex Thomas