Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of professional experience
Work history
Crew member
McDonald's
Rotherham, South Yorkshire
09.2022 - Current
Collaborated with team members to maintain a friendly work environment promoting productivity.
Managed inventory levels for efficient operations during peak hours.
Facilitated smooth flow of customers by effectively managing queues during rush hours.
Operated cash registers accurately, ensuring proper handling of transactions
Provided personalised customer service fostering loyalty amongst clients.
Offered menu recommendations based on customer preferences improving their dining experience.
Attended to customers with friendly and accurate service.
Acted as team player by helping colleagues finish their tasks.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Operated cash register to take payments and process orders.
Achieved excellent customer service by greeting customers and meeting quality expectations.
Addressed questions, concerns and complaints of customers.
Established professional relationships with peers to enhance productivity and teamwork.
Warmly greeted customers and proactively reduced wait times.
Collaborated and offered support with extra tasks to meet team goals.
Supported store goals by maximising sales opportunities and providing great quality service.
Shared product knowledge to answer customer questions and make suggestions.
Worked fast and accurately to meet customer needs and service goals.
Took cash and card payment at checkout, providing correct change and receipts when requested.
Checked completed orders for accuracy, quality and presentation.
Education
A-Levels - Photography, Law and Criminology
Thomas Rotherham College
Rotherham
06.2024
Skills
Calm under pressure
Problem-solving
Communication skills
Public speaking
Team building
Resourcefulness
Ambitious mindset
Critical and creative thinking
Independent
Multitasking
Adaptable
Hardworking
Motivated
Affiliations
My main interest has to be Formula 1, I love the technological side and the efforts it takes to build one car.
From this interest, I've taken up a hobby in Karting. I love the thrill.
Another hobby of mine is Car Photography, being able to capture a car in its full beauty and showcase that on social media for others to enjoy.
Accomplishments
During my time at comprehensive school, I had the opportunity in becoming a student leader. That process involved applying for the position, followed by an interview and selection process, which I was successful in. Being a student leader gave me the chance to work within the school mentoring years 7 to 10. This was rewarding for me personally, helping me gain confidence in dealing with my peers and staff alike. It was extremely satisfying being able to help the schools staff reach out to their students giving them support where it was most needed. As part of the role, I attended weekly meetings and helped organise a Christmas Charity Event which raised money for a local charity.
following on from my charity work, I took part in the NCS program. a two week long program which included charity work. we had to set up an even in order to raise money for a charity we chose. In part of this, we had to approach major retailers with providing us with products that we could use to help us raise money, this was a huge push out of my comfort zone, but helped me in improving my confidence and better my communication skills.