Summary
Overview
Work history
Education
Skills
Languages
Timeline
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SUHANI LAL

Chessington,Surrey

Summary

I am a driven and ambitious final-year Law student with strong attention to detail and excellent communication skills. With several years of experience in customer service, I thrive in fast-paced environments and am able to resolve issues effectively. I am eager to continue developing my professional skills and positively contribute to team success.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Sales assistant

Royal Holloway University Union Shop
Egham, Surrey
04.2024 - 06.2025
  • Engaged with customers at the tills in a friendly and professional manner, consistently delivering exceptional customer service.
  • Efficiently restocked and replenished a variety of perishable products, ensuring customer satisfaction by attentively addressing their needs.
  • Collaborated with store colleagues to effectively solve problems for customers and members, enhancing their overall experience.
  • Maintained store safety and compliance by keeping shelves well-stocked and accurately verifying prices, dates, and temperatures.
  • Gained experience in a new environment handling food items, which allowed me to develop new skills and increase my confidence and proficiency.

Toy Factory Operations Assistant

Lapland UK
Ascot
11.2024 - 12.2024
  • Effectively collaborated in a team to coordinate the delivery and reset of toys during the live performances
  • Maintained strong communication between actors and team members ensuring seamless backstage operations
  • Engaged with children during live performances using themed greetings, delivering a memorable and immersive customer experience
  • Quickly adapted to the fast paced environment while maintaining attention to detail

Sales associate

Next
Kingston upon Thames
05.2022 - 01.2023
  • I independently managed various departments when closing and opening at Next, which helped me significantly develop and gain confidence and experience when interacting with customers.
  • I assisted extensively with deliveries where I developed new skills, such as processing goods and making sure items were labelled and prepared for placement on the shop floor.
  • I offered all-around assistance on all departments , whether I was working the tills or assisting with the shop floor and fitting room cleaning; I was a dependable employee.
  • I thrive in fast-paced environments, acquiring several new skills, especially during high pressure periods like the lead-up to sales

Packing and stock assistant

Under the Rose Limited & Button and Bean
Surbiton, Kingston upon Thames
11.2021 - 12.2021
  • In this full time position, I was responsible for ensuring that all products were restocked and packed to perfection
  • During the process, I ensured all orders were packed with the correct care essentials for the corresponding jewellery, while making them as aesthetically pleasing as possible.
  • Working in this fast-paced, repetitive environment has allowed me to become more resilient and diligent

Education

LLB - Law

Royal Holloway, University of London
Egham
09.2022 - 07.2025

A-Levels -

Coombe Girls' School
2021

GCSEs -

Coombe Girls' School
New Malden, Kingston upon Thames
2019

Skills

  • Team player
  • Quick Learner
  • Friendly and Engaging
  • Creative
  • Strong work ethic
  • Good Time Management

Languages

English
Native
Hindi
Fluent
Urdu
Fluent

Timeline

Toy Factory Operations Assistant

Lapland UK
11.2024 - 12.2024

Sales assistant

Royal Holloway University Union Shop
04.2024 - 06.2025

LLB - Law

Royal Holloway, University of London
09.2022 - 07.2025

Sales associate

Next
05.2022 - 01.2023

Packing and stock assistant

Under the Rose Limited & Button and Bean
11.2021 - 12.2021

A-Levels -

Coombe Girls' School

GCSEs -

Coombe Girls' School
SUHANI LAL