SUHANA M L
Thrissur, Kerala,India
Summary
A dedicated professional with a strong sensitivity to customer needs and expertise in wellness product recommendation. Demonstrates initiative taking and time optimisation skills, ensuring efficient and effective service delivery. Known for maintaining a positive attitude, patience, and empathy in all interactions. Committed to enhancing customer satisfaction and contributing to organisational success through proactive problem-solving and exceptional service.
Overview
2026
2026
years of professional experience
Work History
Office executive
Janasevana Kendram
kallur
- Responded to customer queries for improved satisfaction rates.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
Beauty consultant
Kabini Organic saloon
Kuriachira thrissur, india
03.2024 - Current
- Created engaging window displays to attract potential clientele.
- Maintained high standards of cleanliness, creating a welcoming environment for customers.
- Assisted customers to select suitable products, improving sales performance.
- Completed detailed product knowledge training boosting confidence in sales pitch.
- Enhanced customer satisfaction by providing personalised beauty consultations.
- Developed excellent rapport with customers, fostering loyalty and repeat business.
Education
Professional diploma in beaution & cosmetology -
Global Institute of Textile Designing (GITD)
/2022 - /2023
Bachelor of Arts - History
Calicut university
/2021 - /2024
Hospital Administration -
International School of Skill Development(ISSD)
INDIA /2021 - /2022
Skills
- Sensitive to customer needs
- Wellness product recommendation
- Initiative taking
- Time optimisation
- Positive attitude
- Patience and empathy
Languages
English
Elementary
Malayalam
Fluent
Tamil
Elementary
Timeline
Beauty consultant
Kabini Organic saloon
03.2024 - Current
Office executive
Janasevana Kendram
Professional diploma in beaution & cosmetology -
Global Institute of Textile Designing (GITD)
/2022 - /2023
Bachelor of Arts - History
Calicut university
/2021 - /2024
Hospital Administration -
International School of Skill Development(ISSD)
/2021 - /2022
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