Summary
Overview
Work history
Education
Skills
Timeline
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md shahed ahmed arif

London,United Kingdom

Summary

Accomplished professional with expertise in customer service and hospitality, specializing in team management and operational efficiency. Proven track record in product knowledge and health and safety compliance, ensuring a secure environment. Experienced in cash handling and dedicated to delivering exceptional service while building strong client relationships. Focused on utilizing skills to drive success in a dynamic hospitality role.

Overview

5
5
years of professional experience

Work history

Head waiter

Maroush
London
07.2023 - 06.2025
  • Resolved customer complaints swiftly, maintaining a positive dining atmosphere.
  • Managed cash transactions and performed end-of-day accounting for financial accuracy.
  • Trained new staff members to ensure consistent service standards across the team.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.

Sales assistant

bargain zone
London
03.2023 - 06.2023
  • Conducted daily inventory checks to ensure accurate stock levels.
  • Collaborated with team members to exceed sales targets consistently.
  • Built strong relationships with regular customers for repeat business.

Sales assistant

farouk textile
abudhabi, dubai
01.2022 - 09.2022
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.

Sales assistant

Retail store
sylhet, bangladesh
07.2020 - 10.2021
  • Collaborated with team members to meet store goals.
  • Maintained knowledge of products and features to provide recommendations to customers.

Education

A-Levels - science

sylhet goverment college
sylhet ,bangladesh
2016 - 2018

GCSEs - science

hazrat shahparan (R.) high school
sylhet,bangladesh

Skills

  • Customer Service
  • Product knowledge
  • People Management
  • Time optimisation
  • Sensitive to customer needs
  • Communication skills

Timeline

Head waiter

Maroush
07.2023 - 06.2025

Sales assistant

bargain zone
03.2023 - 06.2023

Sales assistant

farouk textile
01.2022 - 09.2022

Sales assistant

Retail store
07.2020 - 10.2021

A-Levels - science

sylhet goverment college
2016 - 2018

GCSEs - science

hazrat shahparan (R.) high school

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md shahed ahmed arif