Suganya Raviprakash
Birmingham
Summary
Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.
Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
Health care assistant
ACER HEALTHCARE
Birmingham,Solihull
2024.05 - Current
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Provided basic health education to patients for proper self-care post discharge.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
Customer service representative
Tesco Superstore
London, Ealing
2022.10 - 2024.04
- Assisted customers in making informed decisions by providing detailed product information.
- Streamlined processes through efficient record keeping.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Facilitated customer loyalty programmes to enhance customer retention.
ASSISTANT BUSSINESS DEVELOPMENT MANAGER
PETTAGAM PRINT AND PACKAGING
CHENNAI ,INDIA
2017.01 - 2022.09
- Optimised sales processes by introducing streamlined procedures and protocols.
- Involved in contract negotiations for securing favourable terms beneficial to the organisation's interests.
- Formulated strategic plans to boost company's market presence.
- Contributed to product development initiatives by providing insights into customer preferences and feedback received from field operations.
DESIGNER & PROGRAMMER
WEBSPA TECHNOLOGIES
CHENNAI,INDIA
2011.09 - 2016.10
- Developed user-friendly interfaces to enhance user experience.
- Streamlined design process, reduced project completion time.
- Enhanced website usability with intuitive interface design.
- Led creative brainstorming sessions to generate unique concepts.
Education
GCSEs - BIOLOGY
HOLY CROSS ANGLO INDIAN HIGHER SECONDARY SCHOOL
TUTICORINBATCHELOR OF TECHNOLOGY - INFORMATION TECHNOLOGY
KALASALINGAM UNIVERSITY
SRIVILLIPUTTUR,INDIA 2007.09 - 2011.06
MASTER OF SCIENCE - INTERNATIONAL BUSINESS MANAGEMENT
London Metropolitan University
City of london 2022.10 - 2023.03
Skills
- Experience with hoists
- Dementia care expertise
- Incontinence care
- Bed bathing competence
- Home safety awareness
- Mobility support
- Meal preparation
- Medication Administration
- Record-keeping
- Standing hoists operating
- Personal care
- Medicine administration
Affiliations
- GARDENING
- DRAWING PENCIL ARTS
Languages
English
Fluent
Tamil
Native
Certification
LEVEL 7 DIPLOMA IN HEALTH AND SOCIAL CARE,LONDON SCHOOL OF INTERNATIONAL BUSINESS
KEY SLIKKS: STRAREGIC MANAGEMENT,TEAM LEADERSHIP ,OPERATIONAL PLANNING
EXPECTED COMPLETION : SEPTEMBER 2026
UK DRIVING LICENSE RAVIP861069S99RP16
Accomplishments
CERTIFICATIONS IN SAFEGUARDING ADULTS AND CHILDREN
BASIC LIFE SUPPORT
HEALTH AND SAFETY
FLUID AND NUTRITION
MANUAL HANDLING
WORKING IN A PERSON CENTERED WAY
INFECTION PEVENTION AND CONTROL
AWARENESS OF MENTAL HEALTH,DEMENTIA AND LEARNING DISABILITY
Timeline
Health care assistant
ACER HEALTHCARE
2024.05 - Current
Customer service representative
Tesco Superstore
2022.10 - 2024.04
MASTER OF SCIENCE - INTERNATIONAL BUSINESS MANAGEMENT
London Metropolitan University
2022.10 - 2023.03
ASSISTANT BUSSINESS DEVELOPMENT MANAGER
PETTAGAM PRINT AND PACKAGING
2017.01 - 2022.09
DESIGNER & PROGRAMMER
WEBSPA TECHNOLOGIES
2011.09 - 2016.10
BATCHELOR OF TECHNOLOGY - INFORMATION TECHNOLOGY
KALASALINGAM UNIVERSITY
2007.09 - 2011.06
GCSEs - BIOLOGY
HOLY CROSS ANGLO INDIAN HIGHER SECONDARY SCHOOL