Experienced Performance Test Lead with 14+ years in Performance and Non-Functional Testing, specializing in the Banking and Retail domains. Strong expertise in test strategy development, effort estimation, and using industry-standard tools like HP LoadRunner, JMeter, and Neoload. Proven ability to lead teams, manage end-to-end performance testing, and collaborate with cross-functional teams to deliver high-quality results. Excellent problem-solving skills in identifying bottlenecks, optimizing system performance, and ensuring system reliability. Experienced in cloud performance testing, automation, and Agile/DevOps environments, with onsite experience in the UK.
Centrica Plc is a leading British multinational energy and services company headquartered in Windsor, United Kingdom. Centrica provides energy supply, services, and solutions to residential, business, and industrial customers in the UK, Ireland, and North America. The project’s scope was to conduct performance testing on their energy management platforms and customer service applications following significant infrastructure upgrades to ensure scalability and improved performance in response to growing customer demand and evolving market conditions.
• Defined and implemented performance testing strategies aligned with business and technical requirements.
• Developed comprehensive performance test plans for load, stress, endurance, and capacity testing.
• Led a team of performance testers, providing mentorship, technical oversight, and managing day-to-day activities.
• Collaborated with stakeholders, architects, and development teams to identify and prioritize performance and non-functional requirements (NFRs).
• Managed end-to-end performance test execution using tools like LoadRunner, JMeter, and Neoload, ensuring realistic workload simulation.
• Integrated automated performance testing into CI/CD pipelines, reducing test cycle times and enhancing efficiency.
• Employed monitoring tools such as Dynatrace, AppDynamics, and Grafana to track real-time performance during tests.
• Analyzed test results, identifying system bottlenecks and collaborating with development teams for optimization.
• Generated detailed performance test reports and presented key findings to stakeholders for Go/No-Go decisions.
• Led non-functional testing efforts, including disaster recovery (DR), failover testing, and security testing.
• Supported production environments by monitoring performance post-deployment and addressing any emerging issues.
• Estimated performance testing efforts, creating budgets, and managing resources across multiple concurrent projects.
• Led innovation and continuous improvement initiatives, introducing automation frameworks and custom tools for test data preparation and batch testing using Python.
• Engaged in capacity planning and resource management to optimize team performance and deliver projects on time.
• Played a key role in recruitment and hiring processes for expanding the performance testing team.
Performance tested multiple Retail, Merchandising applications, and products using Performance Center and Jmeter tools
Boots UK (formerly Boots the Chemists Ltd.), trading as Boots, is a pharmacy chain in the United Kingdom, Ireland, Norway, Thailand and other territories. Project's scope is to performance test the instant Photo kiosks after the upgrades in infrastructure and services to accommodate the increasing customer growth in market.
Lloyds Banking Group is a major British financial institution formed by merging major Financial Organizations HBOS and Lloyds TSB. They provide financial services like Retail Banking, Commercial Banking, Insurance and Wealth & International services. Commercial banking domain's scope is to replace the legacy infrastructure and services with an upgraded infrastructure to accommodate the increasing customer growth in the market.
PT Tools - HP Load Runner, HP Performance Center, JMeter, Neoload
Scripting Protocols - Web, Web Service, Citrix, Flex, RDP, RTE, Java Vuser, SAP GUI and Ajax TruClient Protocols
Monitoring Tools - AppDynamics, Splunk, Perfmon, HP Diagnostics, Grafana, VROPS, Teamquest and BMC
Accessibility testing Tools - Web Accessibility Toolbar, Color Contrast Analyzer Defect Management - HP Quality Centre, HP ALM, JIRA
Programming Language - Python and Java (basics)