Stuart Williams
Edinburgh,United Kingdom
Summary
Driven Mortgage Broker excelling in financial analysis and customer service. Built strong client relationships and provided tailored financial advice while achieving organisational goals through effective planning and prioritisation. Managed multiple priorities with a focus on balancing risk against financial returns, consistently improving customer satisfaction.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Mortgage and protection adviser
First Mortgage
Edinburgh , Midlothian
2021.02 - Current
- Advised clients on mortgage and protection options, enhancing financial security and peace of mind.
- Designed tailored solutions that address specific client needs effectively.
- Coordinated with solicitors and estate agents to facilitate smooth progression of property transactions.
- Managed documents carefully to comply with industry regulations and audit requirements.
- Handled sensitive information discreetly while maintaining strict confidentiality standards.
- Conducted research into references for reliable approval outcomes.
- Developed targeted marketing strategies to generate leads and increase brand visibility.
- Met targets consistently while protecting service quality outcomes.
Mortgage advisor
Lloyds Banking Group
Glasgow , North Lanarkshire
2016.02 - 2021.02
- conducting fact finds to establish the client's financial situation and background
- Evaluated client credit check outcomes to provide complete financial advice.
- Explained terms and conditions to applicants, ensuring understanding of loan rates, repayment requirements, and potential default actions.
- meeting with clients in person or over the phone
- Collaborated with bank staff to identify and promote mortgage opportunities, enhancing client access to suitable products. with the bank staff to Promote new Mortgage Opportunities
- Organised regular review meetings to ensure ongoing client support and service quality.
- Documented client applications for personal, business and mortgage loans.
Banking consultant
Lloyds Banking Group
Chester, Cheshire
2013.06 - 2016.06
- Provided expert advice and solutions to clients, enabling strong strategic decision-making and risk management.
- Accelerated financial growth by executing profitable investment strategies.
- Managed complex transactions, ensuring legal compliance.
- Analysed financial statements, market trends and industry data to determine client financial health and performance.
- Optimised operational efficiency with innovative banking solutions.
- Meticulously audited financial statements, ensuring accuracy and transparency.
- Partnered with cross-functional teams for seamless project execution.
Education
GCSEs - High School
Whitby High School
Ellesmere Port, Cheshire 1993.08 - 1998.08
Skills
- Mortgage expertise
- Lending criteria knowledge
- Compliance awareness
- Sales techniques
- Customer Service
- Professional communication
- Resilience under pressure
Affiliations
- Running and Fitness
- Music - Playing music and attending gigs
- Spending quality time with my family
Timeline
Mortgage and protection adviser
First Mortgage
2021.02 - Current
Mortgage advisor
Lloyds Banking Group
2016.02 - 2021.02
Banking consultant
Lloyds Banking Group
2013.06 - 2016.06
GCSEs - High School
Whitby High School
1993.08 - 1998.08