Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Stuart Ames

Chesterfield ,Derbyshire

Summary

I am a dedicated individual with a positive attitude and strong desire to excel. I possess excellent communication and problem-solving skills, having worked as a Customer Services Assistant for the last two years, seamlessly handling customer inquiries and resolving issues. I also possess great levels of organisation and time management skills, often having had to balance multiple deadlines at once throughout my degree. These skills, and experiences would allow me to carry the role of ... to excellent standard.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Customer Services Assistant

Chatsworth Farm Shop
Bakewell, Derbyshire
05.2023 - Current
  • Upheld the Chatsworth brand via professional and courteous interaction with customers on a daily basis.
  • Kept abreast of new product information; shared knowledge with customers for informed decision making on their purchases.
  • Coordinated closely with team members, achieving harmonious workplace relationships.
  • Accurately processed payments using POS Software.
  • Efficiently resolved customer complaints and queries across multiple channels.

Car Parking Assistant

Chatsworth Estate
Bakewell, Derbyshire
11.2022 - 01.2023
  • Facilitated smooth entry and exit processes for hundreds of vehicles daily without causing any delay or inconvenience
  • Provided clear directions and assistance to customers when required
  • Supported colleagues during busy periods
  • Resolved disputes between customers calmly and professionally

Education

GCSEs -

Brookfield Community School
Chesterfield, Derbyshire
09.2018 - 07.2020

A-Levels -

Brookfiled Community School
Chesterfield, Derbyshire
09.2020 - 06.2022

Bachelor of Arts - American Studies and History

University of Nottingham
Nottingham
09.2022 - 06.2025

Skills

  • Excellent customer service
  • Excellent communication both written and verbal
  • Patience and composure
  • Time management skills
  • Interpersonal skills
  • Critical thinker
  • Computer literate
  • Telephone etiquette
  • Proficient in Microsoft Office
  • Analytical thinker
  • Quick learner

References

Jo Hall                                                 Nick Thomas 

Chatsworth Farm shop                      nick.thomas@nottingham.ac.uk  

Chatsworth Farm shop                     University of Nottingham  

Chatsworth                                        University Park 

Bakewell                                            Nottingham 

DE45 1UF                                           NG7 2RD


Timeline

Customer Services Assistant

Chatsworth Farm Shop
05.2023 - Current

Car Parking Assistant

Chatsworth Estate
11.2022 - 01.2023

Bachelor of Arts - American Studies and History

University of Nottingham
09.2022 - 06.2025

A-Levels -

Brookfiled Community School
09.2020 - 06.2022

GCSEs -

Brookfield Community School
09.2018 - 07.2020
Stuart Ames