Stuart Ames
Chesterfield ,Derbyshire
Summary
I am a dedicated individual with a positive attitude and strong desire to excel. I possess excellent communication and problem-solving skills, having worked as a Customer Services Assistant for the last two years, seamlessly handling customer inquiries and resolving issues. I also possess great levels of organisation and time management skills, often having had to balance multiple deadlines at once throughout my degree. These skills, and experiences would allow me to carry the role of ... to excellent standard.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Customer Services Assistant
Chatsworth Farm Shop
Bakewell, Derbyshire
2023.05 - Current
- Upheld the Chatsworth brand via professional and courteous interaction with customers on a daily basis.
- Kept abreast of new product information; shared knowledge with customers for informed decision making on their purchases.
- Coordinated closely with team members, achieving harmonious workplace relationships.
- Accurately processed payments using POS Software.
- Efficiently resolved customer complaints and queries across multiple channels.
Car Parking Assistant
Chatsworth Estate
Bakewell, Derbyshire
2022.11 - 2023.01
- Facilitated smooth entry and exit processes for hundreds of vehicles daily without causing any delay or inconvenience
- Provided clear directions and assistance to customers when required
- Supported colleagues during busy periods
- Resolved disputes between customers calmly and professionally
Education
GCSEs -
Brookfield Community School
Chesterfield, Derbyshire 2018.09 - 2020.07
A-Levels -
Brookfiled Community School
Chesterfield, Derbyshire 2020.09 - 2022.06
Bachelor of Arts - American Studies and History
University of Nottingham
Nottingham 2022.09 - 2025.06
Skills
- Excellent customer service
- Excellent communication both written and verbal
- Patience and composure
- Time management skills
- Interpersonal skills
- Critical thinker
- Computer literate
- Telephone etiquette
- Proficient in Microsoft Office
- Analytical thinker
- Quick learner
References
Jo Hall Nick Thomas
Chatsworth Farm shop nick.thomas@nottingham.ac.uk
Chatsworth Farm shop University of Nottingham
Chatsworth University Park
Bakewell Nottingham
DE45 1UF NG7 2RD
Timeline
Customer Services Assistant
Chatsworth Farm Shop
2023.05 - Current
Car Parking Assistant
Chatsworth Estate
2022.11 - 2023.01
Bachelor of Arts - American Studies and History
University of Nottingham
2022.09 - 2025.06
A-Levels -
Brookfiled Community School
2020.09 - 2022.06
GCSEs -
Brookfield Community School
2018.09 - 2020.07