Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jessica Barnes

Dunfermline,Fife

Summary

A motivated and hardworking professional with a background in customer service and beauty therapy, known for reliability, approachability, and adaptability. Demonstrates strong communication and interpersonal skills, complemented by patience and compassion. Excels in time management and organisation, thriving under pressure to deliver exceptional customer service. Eager to further develop skills and contribute positively in future roles.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work history

Customer Services Assistant

Next
Dunfermline, Fife
11.2025 - 01.2026
  • Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
  • Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
  • Assisted customers with product inquiries for enhanced shopping experience.
  • Managed time efficiently during peak hours to limit customer waiting periods.
  • Upheld company policies and procedures consistently for maintained standards of operation.
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • This was a temporary position covering the busy Christmas period.

Beauty Therapist

GLOW
Dunfermline, Fife
07.2025 - 10.2025
  • Provided beauty treatments including facials, eyebrow and eyelash treatments, nail treatments, massage.
  • Maintained a professional and friendly attitude with clients.
  • Learned to work with care, attention to detail and confidentiality.
  • Ensured hygiene and safety standards were met at all times.
  • Provided exceptional customer service, ensuring repeat client bookings.
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.

Counter Assistant

House of Desserts
Dunfermline, Fife
04.2025 - 07.2025
  • Served customers quickly during peak hours to minimise waiting time.
  • Enhanced store cleanliness with diligent maintenance tasks.
  • Improved customer satisfaction by delivering prompt and accurate service.
  • Upheld hygiene standards in food preparation areas for safe consumption by customers.
  • Prepared food items as per orders, maintaining taste consistency and quality standards.
  • Served dishes and beverages in convenient packaging to maintain temperatures.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.

Education

GCSEs -

Woodmill High School
Dunfermline
08.2021 - 06.2025

Skills

I am a motivated and hard working individual with experience in customer service and beauty therapy I enjoy helping people and take pride in being reliable, approachable and adaptable I am keen to continue building my skills and contribute positively in any role taken on

My key skills are strong communication and people skills I am friendly, patient and compassionate

I have good time management and organisational skills and can work well under pressure I strive to always provide excellent customer service

Timeline

Customer Services Assistant

Next
11.2025 - 01.2026

Beauty Therapist

GLOW
07.2025 - 10.2025

Counter Assistant

House of Desserts
04.2025 - 07.2025

GCSEs -

Woodmill High School
08.2021 - 06.2025
Jessica Barnes