
Experienced Clerk of Works with a proven track record at Openreach, specialising in network quality assurance and risk assessment. Adept at auditing and supervising fibre engineers and contractors to ensure compliance with safety and operational standards. Skilled in surveying, designing, and planning network equipment for efficient delivery. Acts as a key liaison between engineers, local authorities, and the public to facilitate smooth project progression. Former Senior Engineer with expertise in technical liaison and team training. Committed to enhancing network infrastructure while addressing customer needs effectively.
Utilise data to locate problematic joints and repair.
Fault and repair complex problems to restore service to the end user.
Train and develop engineers
Handled customer complaints to ensure satisfaction and maintain trust.