stewart jones

• Manage a 12 Million pound branch with 25 Staff.
• Meet with key suppliers and negotiate deals and future business.
• Visit key customers to develop and maintain business.
• Worked with sales representatives to develop strong customer connections, promoting long-lasting relationships.
• Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
• Independently managed recruitment, employee motivation and training.
• Identified market demands and consumer trends to increase customer base and retention rates.
• Reviewed sales and expense records to make proactive adjustments to policies and procedures.
• Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
• Increased new business connections and revenue generation opportunities by improving networking strategies.
• Integrated new systems for scheduling appointments, managing customer contacts and coordinating retention strategies.

• Assist and manage a 10million pound branch with 25 staff.
• Motivate and liaise with senior heads in the branch.
• Hold regular meetings with internal and external sales team.
• Visit key customers.
• Arrange and manage customer events.
• Meet with main supplier reps to discuss new product lines and future business.
• Manage and grow key accounts over the phone.
• Assist sales team to grow their accounts and guide them with company policies and profit opportunity.
• Arrange product training for the staff.
• Check customer invoices before they are billed.
• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Motivated management and staff teams to consistently deliver high quality, customer-focused service.

• Maintained detailed records of customer interactions and transactions for efficient follow-up.
• Developed sales materials and promotional content to enhance interactions with customers.
• Generated leads through proactive outreach and networking initiatives.
• Assisted customers with varying questions using product knowledge and service expertise.
• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Responded promptly to customer questions to improve customer loyalty and satisfaction.
• Monitored and reported on sales performance, identifying areas for improvement and growth.

• Manage a 4million pound branch with 14 staff.
• Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
• Increased new business connections and revenue generation opportunities by improving networking strategies.
• Identified market demands and consumer trends to increase customer base and retention rates.
• Supported front-line sales teams with well-coordinated administrative operations.
• Analysed sales reports to identify trends and update strategies.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.

• Manage a 3 million pound branch with 10 staff.
• All experiences are the same as existing business manager role.

• Manage a 1.8million pound branch with 5 staff.
• Experiences the same as exisiting role on a smaller scale.

My career in electical wholesaling started in 1988 in Newey & Eyre Romford as a warehouse assistant.

I worked my way through the warehouse to the sales counter.

Promotion was achieved to the telesales team, developing new accounts and increasing existing accounts.

My career moved into an external sales postion again developing and increasing customer sales and margin.