Steven McDowell
Croydon,City of London
Summary
Dedicated Sales Manager with 25 years of experience in real estate. Gifted at maintaining long-term relationships with clients and providing excellent customer service. Committed to enhancing communities through thorough salesmanship and negotiation. A proven history of fast, effective sales. Excellent attention to detail and knowledge. Top-notch negotiation skills to boost profits and maximize the number of properties sold.
Overview
17
17
years of professional experience
Work History
Real Estate broker
Strada
Dubai, UAE
07.2023 - Current
- Photographed properties to showcase rooms, features and outdoor spaces.
- Advised customer on contract law and property law.
- Marketed properties to buyers on waiting lists to increase viewings and offers.
- Used proven sales and negotiation abilities to achieve optimal sale and rental prices.
- Conducted intensive property market research to stay abreast of trends and developments.
- Managed customer relationships to achieve high satisfaction rate.
- Liaised with property owners and prospective new customers.
- Oversaw transfer of property rights to meet strict deadlines.
- Updated online platforms with new listings to build buyer interest.
- Offered bespoke advice on property value based on current market estimates.
Real Estate Broker
Allsopp & Allsopp
Dubai
05.2019 - 06.2023
- Wrote contracts between buyers and sellers and ensured adherence
- Collated detailed property information and organised photo shoots
- Fielded client complaints and issues about community
- Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure
- Showed residential properties and explained features, value and benefits of available homes
- Counseled new buyers to enhance sales opportunities
- Answered phone calls and emails from potential and existing customers.
Senior Branch Manager
Haart
Cambridge
01.2012 - 01.2018
- I was responsible for the training of both departments and to increase the overall book size of occupied units
- Opened two Cold Start branches in Essex
- My main roles were working towards budget and KPI targets, running the morning meetings, planning and arranging the day for the staff, arranging door knocking and prospecting, Booking and completing valuations, and training the staff to prepare them for their promotions
- Grew the occupied book and bought in an income of over £125,000 over profit.
Branch Manager
Chase Evans
London
01.2009 - 01.2012
- Worked in the Pan Peninsula building; this is probably one of the best apartment blocks to live in London
- My clients included Barclays, West Ham Football club, HSBC, Financial ombudsman and EMEA medical and Tottenham Football club
- In the first two years of being with this company, I bought in excess of £350,000 and was working on a commission-only basis
- I was averaging around 20-25 lets per month as well as updating the website, dealing with our overseas and UK-based landlords and also directly with the developer on selling premier units in excess of 1 Million Pounds
- Engaged employees in business processes with positive motivational techniques
- Motivated staff to exceed quotas on a regular basis
- Assessed employee performance and developed improvement plans.
Sales Manager
Douglas Allen estate agents
South + East London
01.2007 - 01.2008
- I started at the company as a sales manager my main duties were vendor care which included going to see all vendors and keeping them updated with what was going on and achieving 10% price reductions
- I ran the power hours in the morning which were competitions between offices to see who could get the most business in two hours
- I dealt with all offers that came into the office which included negotiating up the chain with other agents
- When the manager was away I took morning meetings and took on new listings.
Education
GCSE -
St Columbas RC Boys School
Bexleyheath, LondonSkills
- Negotiator
- Customer service
- Organization
- Training & Development
- Self-motivated professional
- Leadership
- Property sales
- Property valuations
- Association of Residential Lettings Agents (ARLA) qualified
- Engaging leadership style
- Team management
Timeline
Real Estate broker
Strada
07.2023 - Current
Real Estate Broker
Allsopp & Allsopp
05.2019 - 06.2023
Senior Branch Manager
Haart
01.2012 - 01.2018
Branch Manager
Chase Evans
01.2009 - 01.2012
Sales Manager
Douglas Allen estate agents
01.2007 - 01.2008
GCSE -
St Columbas RC Boys School
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