Summary
Overview
Work history
Education
Skills
Certification
REFERENCES
Cover Letter
Timeline
Generic
Steven Mahlahla

Steven Mahlahla

Health Care Assistance
Aylesbury,UK

Summary

Dedicated healthcare professional with expertise in person-centred care and safeguarding for adults and children. Proficient in personal care, daily living support, and medication administration, ensuring the highest standards of infection prevention and control. Demonstrates strong behaviour management skills and excels in vital signs monitoring, record keeping, and documentation. Committed to teamwork and communication, fostering equality, diversity, and inclusion in all practices. Skilled in assisting with mobility, transfers, hoisting, bathing, dressing, continence care, feeding, and supporting patients with autism or complex needs. Maintains clean clinical environments while observing patient conditions to support emotional wellbeing and mental health needs. Known for calm professionalism under pressure and excellent communication with families and professionals. Aims to continue enhancing culturally sensitive practices while upholding a strong work ethic and reliability through accurate documentation and reporting.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Support Worker

NASHE-UK
2023.01 - 2026.03

-Supported children and young people with behavioural, emotional, and developmental needs, improving engagement and wellbeing for up to 4 individuals per shift

-Implemented safeguarding procedures, maintaining 100% compliant and safe environment, responding effectively to concerns and incidents

-Managed and de-escalated challenging behaviour using positive behaviour support strategies, reducing incidents by 90% and promoting safer interactions

-Administered medication in line with organisational and regulatory standards, maintaining accurate records with zero errors

-Completed detailed daily logs, incident reports, and risk assessments, ensuring 100% accuracy and timely documentation

-Promoted independence, structured routines, and emotional wellbeing, contributing to measurable improvements in confidence and daily living skills

Health Care Assistant

Chitungwiza Hospital
2017.01 - 2022.01

-Delivered high-quality, person-centred care to 15–25 patients per shift, including bathing, feeding, mobility, and continence support, ensuring dignity and comfort at all times.

-Monitored and recorded vital signs like blood pressure, temperature, pulse for 20+ patients daily, promptly escalating any abnormalities to nursing staff to support timely intervention.

-Maintained 100% accurate and up to date patient records, improving communication across multidisciplinary teams and supporting continuity of care.

-Assisted nurses and medical staff with 10+ clinical procedures per shift, including observations and treatment support, contributing to improved patient outcomes.

-Supported patients with daily living activities, helping 80% of assigned patients maintain or improve independence levels.

-Ensed strict adherence to infection prevention and control protocols, contributing to a safe, zero-incident care environment during shifts.

-Provided emotional support to patients and families, enhancing patient satisfaction and overall care experience.

-Assisted with mobility, rehabilitation, and physiotherapy exercises for 10–15 patients daily, promoting faster recovery and independence.

-Maintained full compliance with NHS data protection and confidentiality standards, safeguarding patient information at all times.

-Prepared and supported delivery of nutritious meals for 15+ patients daily, ensuring dietary requirements and hydration needs were met.

-Communicated effectively with patients, families, and healthcare professionals, supporting smooth handovers and continuity of care across shifts.

Education

Some College (No Degree) - English Language

Madzorera High School
Harare
11.2010

Level 3 Diploma in Health And Social Care - Health and Social Care

London School of Management And Planning
London
01.2024

High School Diploma - Autism

London School of Planning And Mangement
LONDON
02.2023

High School Diploma - Adult Support Work

London School of Planning And Management
London
07.2024

Skills

  • Person-Centred Care
  • Safeguarding (Adults & Children)
  • Personal Care & Daily Living Support
  • Medication Administration
  • Behaviour Management
  • Record Keeping & Documentation
  • Teamwork & Communication
  • Equality, Diversity & Inclusion

Certification

  • Safeguarding (Adults & Children)
  • First Aid
  • Medication Administration
  • Manual Handling
  • Infection Control
  • Health & Safety Awareness

REFERENCES

Available on request

Cover Letter

  • Steven Mahlahla
  • Aylesbury, UK
  • +44 7471 392019
  • Stevenmahlahla8@gmail.com
  • [Hiring Manager's Name]
  • [NHS Trust / Hospital Name]
  • [Address if known]
  • Dear Hiring Manager
  • I am writing to express my interest in the Healthcare Assistant position within your NHS Trust. With over eight years of experience delivering compassionate, person-centred care across hospital, residential, and community settings, I am confident in my ability to contribute positively to your team and uphold the values of the NHS.
  • My background includes extensive experience supporting adults, children, and young people with a wide range of physical, emotional, and behavioural needs. In my current role with NASHE-UK, I support children and young people with complex behavioural and safeguarding needs, administer medication safely, and maintain accurate documentation including daily logs, incident reports, and risk assessments. Previously, at Chitungwiza Hospital, I provided personal care, monitored vital signs, supported nurses with clinical tasks, and ensured strict infection control compliance in a busy hospital environment.
  • I bring strong skills in communication, teamwork, safeguarding, and clinical support, along with a calm and professional approach during challenging situations. I am trained in First Aid, Medication Administration, Manual Handling, and Infection Control, and I hold a Level 3 Diploma in Health and Social Care, supported by additional qualifications in Autism and Adult Support Work. I also have five GCSEs including English Language.
  • I am passionate about delivering high-quality care that promotes dignity, independence, and safety. I would welcome the opportunity to bring my experience, commitment, and enthusiasm to your team and contribute to excellent patient outcomes.
  • Thank you for considering my application. I would be pleased to discuss my suitability further at your convenience.
  • Yours sincerely

Timeline

Support Worker

NASHE-UK
2023.01 - 2026.03

Health Care Assistant

Chitungwiza Hospital
2017.01 - 2022.01

Some College (No Degree) - English Language

Madzorera High School

Level 3 Diploma in Health And Social Care - Health and Social Care

London School of Management And Planning

High School Diploma - Autism

London School of Planning And Mangement

High School Diploma - Adult Support Work

London School of Planning And Management
Steven MahlahlaHealth Care Assistance