Steven Howarth
Warrington,Cheshire
Summary
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
STORE ASSISTANT – MARK DOWNS (CHILLED)
ASDA WOODCHURCH
Birkenhead, Wirral
10.2023 - 12.2023
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
FOOD & BEVERAGE ASSISTANT
GRAVITY MAX LIVERPOOL
Liverpool
07.2023 - 10.2023
- Advised customers on wine and beverage pairings with selected food items.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Checked customer IDs to confirm age before selling age-restricted products.
- Kept tables clear of used crockery, glassware and cutlery.
- Provided first-class customer care through helpful, friendly service.
STORE ASSISTANT
FARMFOODS WARRINGTON
Warrington, Cheshire
01.2023 - 06.2023
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Guided customers to locate products or alternative items.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Operated cash registers with accuracy and processed cash and card transactions.
- Completed store opening and closing, shop floor cleaning and till reconciliations.
TEAM LEADER/WAREHOUSE OPERATIVE/ADMIN
HERMES (EVRi)
Warrington, Cheshire
06.2020 - 10.2022
- Monitored health and safety measures for guaranteed compliance.
- Streamlined processes to improve and optimise office operations.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Education
Next Steps to Essential Digital Skills - ICT
Warrington & Vale Royal College
Warrington 02.2024 - 03.2024
Introduction to ICT Skills for Office Work - ICT
Warrington And Vale Royal College
Warrington 04.2023 - 05.2023
Level 2 Certificate - Hospitality and catering
Warrington & Vale Royal College
Warrington 09.2019 - 07.2020
Level 1 Certificate - Hospitality and catering
Warrington And Vale Royal College
Warrington 09.2018 - 07.2019
GCSEs -
Beamont Collegiate Academy
Warrington 09.2013 - 06.2018
Skills
- Replenished stock and processed deliveries to maximise product availability
- Successfully delivered on tasks within tight deadlines
- Loyal employee with solid understanding of training and mentoring employees Dedicated team player, proactive and hands-on in task completion
- Problem-solving
- Delivered exceptional customer service by proactively listening to concerns and answering questions
References
References available upon request.
Work Experience
- Walton Garden Zookeeper, April 2017, Duties included caring for the animals, dealing with public enquiries and helping the zoo run.
- Cafe at Beamont Collegiate Academy, 2015-2017, Duties included the preparation of food and serving customers.
- Livewire Young Volunteer, 2015-2017, I volunteered to work with young people who have learning and physical disabilities at the Livewire Jubilee Hub in Warrington. In this role I worked in a team, to teach sports.
- Bronze Duke of Edinburgh, July 2016, This award was completing all the sections required involving physical and volunteering to pass the award. You also had to complete the expedition itself. I was assessed and passed to receive it. This award scheme enabled me to enhance my interpersonal, team working and communication abilities.
Timeline
Next Steps to Essential Digital Skills - ICT
Warrington & Vale Royal College
02.2024 - 03.2024
STORE ASSISTANT – MARK DOWNS (CHILLED)
ASDA WOODCHURCH
10.2023 - 12.2023
FOOD & BEVERAGE ASSISTANT
GRAVITY MAX LIVERPOOL
07.2023 - 10.2023
Introduction to ICT Skills for Office Work - ICT
Warrington And Vale Royal College
04.2023 - 05.2023
STORE ASSISTANT
FARMFOODS WARRINGTON
01.2023 - 06.2023
TEAM LEADER/WAREHOUSE OPERATIVE/ADMIN
HERMES (EVRi)
06.2020 - 10.2022
Level 2 Certificate - Hospitality and catering
Warrington & Vale Royal College
09.2019 - 07.2020
Level 1 Certificate - Hospitality and catering
Warrington And Vale Royal College
09.2018 - 07.2019
GCSEs -
Beamont Collegiate Academy
09.2013 - 06.2018
Similar Profiles
Rebecca HowsonRebecca Howson
Student Dental Therapist – Clinical Placement at Woodchurch Dental practiceStudent Dental Therapist – Clinical Placement at Woodchurch Dental practice
Marek KisielMarek Kisiel
Stock and Systems Manager at AsdaStock and Systems Manager at Asda
Muhammad NoumanMuhammad Nouman
Warehouse operator at Asda WarehouseWarehouse operator at Asda Warehouse