Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Steven Goldthorpe

Wirral,Merseyside

Summary

I am a committed individual who has gained a wealth of experience within various retail environments and has achieved promotions along the way, with a proven track record of meeting deadlines whilst remaining calm under pressure. I have Developed a wealth of transferable skills and I am looking for an opportunity to gain a new challenging role. I have the ability to undertake all duties necessary and the determination to achieve tasks to a high standard I am an effective team worker with a flexible and friendly attitude.

I am a forward-thinker and expert negotiator with strong skills in sale's. A Proven track record governing budgets using robust financial controls to boost revenue. Successful in motivating employees and making proactive business plans. I am Knowledgeable about industry practices and how to optimise pricing to maximum sales and profit. Talents include stock management, taking on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. I am a loyal employee with solid understanding of training and mentoring employees. I am a dedicated team player, very proactive with a hands-on attitude in order to achieve a successful task completion. Enthusiastic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. I’m a resourceful employee with outstanding knowledge to develop and maintain a healthy customer pipeline. Consistently works to attract new business opportunities. with over 17 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals. Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

23
23
years of professional experience

Work history

Sales and business manager

Vodafone
Chester, Cheshier
2014.09 - 2026.01
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Enforced service standards to maintain establishment reputation for excellence.

Assistant Manager

Phones 4 U
2009.07 - 2026.01
  • To support the Store Manager with the day to day operation of a popular mobile phone retailer
  • Ensure that all store colleagues are appropriately trained to provide excellent customer service
  • Maintain and implement store marketing strategies to maximize sales capacity
  • Supervise team duties in order to achieve a positive working climate along with strong teamwork
  • Maintain personal performance to ensure the store performs successfully and achieves sales targets
  • Provide a good knowledge of current deals, packages and mobile phones on offer.

Sales Specialist/Assistant Manager

3 Network
2008.01 - 2009.07
  • To support the Store Manager with the day to day operation of a popular mobile phone retailer
  • Ensure that all store colleagues are appropriately trained to provide excellent customer service
  • Generate plenty of fresh ideas and the ability to drive sales
  • Create excellent customer experience through service and delivery
  • Ensure the team understand and demonstrate the company policies
  • Ability to understand customer requirements and translate into a positive sales outcome.

Sales Consultant

Phones 4 U
2003.07 - 2008.01
  • Build rapport and deliver excellent customer service
  • Understand customer requirements and translate into a positive sales outcome
  • Provide a good knowledge of current deals, packages and mobile phones on offer
  • Contribute to the store performance by successfully achieving sales targets
  • Generate a positive working climate along with strong teamwork
  • Identify opportunities to grow sales and deliver great service.

Education

NVQ L3 - Sales (Ongoing) - undefined

West Cheshire College - NVQ L2 - Maths (Ongoing) - undefined

West Cheshire College - NVQ L2 - English (Ongoing) - undefined

West Cheshire College - City and Guilds L2 - Vehicle Body - undefined

West Cheshire College - City and Guilds - Numeracy Communications - undefined

Queens Park High School - GCSE national curriculum level in the following subjects: English Literature, English Language, Maths, Business Studies, Design Technology, German, Geography, Science - undefined

Skills

  • Flexible in any given environment
  • Excellent communication skills
  • Responsible, reliable hardworking and motivated
  • Confident, resourceful and practical
  • Effective team player, able to work unsupervised using own initiative
  • Self motivated
  • Customer service skills
  • Commercial Awareness
  • Pricing strategies
  • Brand building
  • Communication skills
  • Team building
  • Leadership
  • Resourcefulness
  • Public Relations
  • Upselling

Custom

During my spare time outside of my working commitments i am a farther of two amazing children one daughter and one son the kids do take all my time and I would not ever change this for the world but I also enjoy taking part in leisure activities such as attending my local gym, taking my dog for walks and air rifle shooting an following the Premier League especially Liverpool Football Club. I like to relax maintaining my car and looking after my pet Corn Snakes

Timeline

Sales and business manager

Vodafone
2014.09 - 2026.01

Assistant Manager

Phones 4 U
2009.07 - 2026.01

Sales Specialist/Assistant Manager

3 Network
2008.01 - 2009.07

Sales Consultant

Phones 4 U
2003.07 - 2008.01

NVQ L3 - Sales (Ongoing) - undefined

West Cheshire College - NVQ L2 - Maths (Ongoing) - undefined

West Cheshire College - NVQ L2 - English (Ongoing) - undefined

West Cheshire College - City and Guilds L2 - Vehicle Body - undefined

West Cheshire College - City and Guilds - Numeracy Communications - undefined

Queens Park High School - GCSE national curriculum level in the following subjects: English Literature, English Language, Maths, Business Studies, Design Technology, German, Geography, Science - undefined

Steven Goldthorpe