Steven Bridges
London
Summary
Offering strong foundation in customer service and relationship management. Knowledgeable about communication, negotiation, and problem-solving skills gained from previous roles. Ready to use and develop skills in risk assessment, policy analysis, and client advisory in Commercial Insurance Broker or Business Development Management role.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Business Development Manager/Insurance Broker
Titan Insurance Services Ltd
London, Greater London
11.2019 - Current
- Identified opportunities to drive business growth, diversification and expansion.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Provided risk management advice, enhancing clients' understanding of their coverage.
- Set up new agencies with MGAs for our business to use in the construction insurance space.
- Generated increase in new clients by proactively contacting previous quotes and lapsed accounts.
Commercial insurance broker
Gallagher
Wellington, Wellington
06.2016 - 08.2019
- Managed complex commercial insurance portfolios by negotiating with insurers and providing tailored advice.
- Established strong client relations for increased retention and growth.
- Provided risk management advice, enhancing clients' understanding of their coverage.
- Analysed market trends to stay abreast of changes in the industry.
- Assessed clients' needs for suitable insurance coverage recommendations.
Accounts administrator
Bridges Insurance Services Ltd
Hamilton , Waikato
05.2013 - 06.2016
- Handling of the incoming banking (Cash, Cheques, Direct Credits)
- Creditors and Debtor Transactions, chasing arrears
- Setting up monthly payments for client via premium funding.
Shift runner
Domino's Pizza
Hamilton, Waikato
10.2010 - 05.2013
- Answering Phones and taking customers' orders.
- Managing and training junior staff.
- Handling Cash, Taking Deliveries.
- Shift management, overlooking 3-5 staff during peak hours
Education
Bachelor of Managment Studies - Business Strategy & Marketing
Waikato University
Hamilton, New Zealand 02.2012 - 12.2015
Skills
- Confident
- Professional
- Relationship Building
- Self Motivated
- Strong Interpersonal Skills
- Dependable
- Quick Learner
- Ambitious
- Business development
Accomplishments
- Selected as one of 19 people under 35 within the New Zealand insurance industry as 2018 NZ Insurance Young Guns. The 19 were noted as up and comers who were poised to be memorable names in the years to come.
- Entrepreneurship and Innovation: Led a team of students that won the Dragons Den competition for entrepreneurship and innovation (2015) Recognised as the top student for my entrepreneurship paper in my final year.
Affiliations
- Sports (Rugby, Basketball, Football)
- Travelling
- Gym
Timeline
Business Development Manager/Insurance Broker
Titan Insurance Services Ltd
11.2019 - Current
Commercial insurance broker
Gallagher
06.2016 - 08.2019
Accounts administrator
Bridges Insurance Services Ltd
05.2013 - 06.2016
Bachelor of Managment Studies - Business Strategy & Marketing
Waikato University
02.2012 - 12.2015
Shift runner
Domino's Pizza
10.2010 - 05.2013
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