Steve Sutcliffe
Weston-super-Mare,North Somerset
Summary
Self-assured individual offering more than 22years of experience Business Owner experience. Well-versed in specification sales. Flexible and poised promoting well-developed skills in sales and architectural lighting industry.
Knowledgeable business owner with experience establishing business goals and objectives that provide organisational growth. Identifies and resolves process inefficiencies to boost productivity.
Proven success in meeting financial targets through strong budget management. Friendly and resourceful person with developed problem-solving and critical-thinking abilities.
Uses exceptional leadership and team-building skills to create strong company culture that boosts productivity. Keeps keen knowledge of trends and developments in architectural specification industry
Overview
25
25
years of professional experience
Work history
Company owner
4D Lighting limited
Bristol, South West and London
2007.07 - 2022.12
- Tracked industry and consumer trends to identify opportunities to boost sales.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
- Applied digital marketing tactics to drive business growth and awareness.
- Oversaw budget management to keep to financial targets.
- Enhanced new product awareness by posting engaging images to company websites and social media accounts.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Facilitated ongoing website updates and maintenance to align with brand evolution.
- Researched and identified potential business opportunities in untapped markets to drive revenue.
- Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
- Developed winning sales strategies to drive revenue.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Conducted annual performance reviews to deliver constructive feedback and promote employee growth.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
- Planned expansions to service and product offering based on client feedback.
- Facilitated team-building and morale-boosting activities to support employee satisfaction.
- Forecasted sales figures and aligned inventory with expected demand.
Managing director
Design Lighting Limited
Bristol, Somerset
2007.04 - 2011.05
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Trained and mentored managers to cultivate cohesive leadership team.
- Cultivated strong work culture and high standards to drive employee retention and performance.
- Supervised budgets and timelines, ensuring progress met project scope targets.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
- Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
- Managed team performance, celebrating successes and identifying areas to improve.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Identified market demands and consumer trends to increase customer base and retention rates.
- Independently managed recruitment, employee motivation and training.
- Improved operations by implementing training and development sessions into employee schedules.
Sales manager
ERCO Lighting limited
Leicester, East Midlands
1998.03 - 2007.02
- Hired and trained dedicated and high-achieving sales teams.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Created and directed sales team training and development programmes.
- Set highest personal performance standards for self.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Collected customer and market feedback and reported information to company leadership.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Generated company growth through market expansion and sales.
- Carried out sales visits to current and prospective customers.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Generated accurate summaries and YoY growth percentage for accounts.
- Identified and qualified new sales prospects to continually meet targets.
Education
Higher National Diploma - sales and negotiate
Marcus Bonn advanced sales and negotiations
LondonSkills
- Customer relations
- Data collection and analysis
- Staffing oversight
- Strategic consultancy
- Business administration
- Business analysis
- Customer service
- Business operations
- Business planning
- Project budgeting
- Financial management
- Employee management
- Business development
- High-value project management
- Industry partnership development
- Operations oversight
- Brand management
Timeline
Company owner
4D Lighting limited
2007.07 - 2022.12
Managing director
Design Lighting Limited
2007.04 - 2011.05
Sales manager
ERCO Lighting limited
1998.03 - 2007.02
Higher National Diploma - sales and negotiate
Marcus Bonn advanced sales and negotiations