Steve Shaw

• Align delivery processes to meet build schedules.
• Promote a safety-first culture amongst the team through regular site visits and audits.
• Oversee major projects, liaising with LA and contractors
• Validate completed works to ensure compliance to BT, HAUC and Gigaclear Spec.
• Carry out surveys on potential network expansions, MDU's and design changes.
• Interact with residents to explain impact of potential works.

• Ensured appropriate use of protective equipment and followed health and safety procedures at all times.
• Handled day-to-day planning and project control tasks effectively, delivering multiple high-value construction projects successfully.
• Diffused challenging situations using conflict management techniques.
• Conducted Chapter 8 and vehicle audits of contractors.

• Ensured compliance of health and safety of install crews.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Completed audits on residential installs, install crew tools & vehicles.

Avonline.

• Blowing of fibre from property to cdc.
• surveying customer properties prior to install visit.
• Installation to property including civils.

• Trained and mentored junior employees in installing Virgin Media.
• Managed productivity, tracked KPIs and reported on key deliverables.
• Oversaw on-site and off-site teams working on diverse projects.