Silpa Fagan

• Lead delivery of £7.5M+ Mobilise Accelerator (formerly TDAP, award-winning) supporting 10 startups annually to commercialise innovative zero-emission technologies in automotive industry.
• Aligned delivery processes with business objectives, improving outcomes significantly.
• Led high-value R&D demonstrator projects, owning end-to-end delivery against agreed timelines and budgets while driving measurable technical, commercial, and strategic impact.
• Designed and launched three new strategic workstreams (New Product Development, Leadership & Venture Growth, Storytelling) from concept to contracting and delivery, embedding innovation management practices into programme design.
• Provided strategic leadership to 15+ startups, shaping business models to align with growth objectives and investor expectations, contributing to £15M+ in private investment secured and the creation of 20+ UK jobs.
• Acted as an ecosystem and partnerships leader, proactively connecting startups with OEMs, Tier 1 suppliers, investors, and academia to broker high-value collaborations and accelerate commercial adoption of clean mobility solutions.
• Led client engagement and delivery planning, shaping value-driven roadmaps, building trusted cross-functional relationships, and breaking down organisational silos to drive aligned, efficient execution.

• POBOT LABS – Automatic cleaning bot for B2B sales.
• Defined and owned product strategy and vision, using market data to guide investment decisions and product direction.
• Created and delivered strategic product roadmaps, leading prioritisation and trade-off decisions across investment proposals and development milestones to maximise commercial impact.
• Built and led cross-functional product teams, developing robust business cases and driving efficient delivery through agile methodologies to optimise time, resources, and outcomes.
• Led market and competitor analysis to identify high-value customer segments, uncover market gaps, and translate insights into differentiated B2B product features.
• Directed day-to-day operations and critical research projects for the rapid development of advanced facemasks in response to COVID-19.
• Selected as 1 of 15 startups from a highly competitive pitching process to secure Seed Funding; personally pitched to investors and secured the maximum grant by clearly demonstrating commercial viability and growth potential.

Himas Tech (Creator of ScutOps – a technology-enabled domestic help marketplace, India)

• Owned business operations and strategic planning for a consumer internet startup, developing investor-ready business cases and execution roadmaps to support fundraising and business development alongside the CEO.
• Built and scaled operational infrastructure from the ground up, designing workflows, reporting frameworks, and decision dashboards to drive data-led execution and executive oversight.
• Led cross-functional coordination across operations, HR, and vendors, implementing an end-to-end HR policy with KPIs to improve accountability, performance, and team effectiveness.
• Negotiated and managed vendor contracts, balancing cost, quality, and delivery timelines through rigorous cost–benefit analysis, directly improving service quality and customer retention.
• Drove rapid operational optimisation, improving operational efficiency to ~70% and scaling the platform from 1 to 7 service sectors within 2 months, directly enabling revenue growth.
• Built and maintained strong client and vendor relationships, achieving 98% client satisfaction rates and reducing churn.
• Designed and implemented a CRM system focused on service quality, user experience, and complaint resolution, significantly strengthening trust and platform reliability.
• Recognised as Best Employee of the Year (2016 & 2017) for exceptional leadership, execution under pressure, and business impact.