Steve Rubra
Northampton ,Northants
Summary
Results-driven professional specialising in key account management and business development. Engaged C and D level executives to negotiate and secure strategic deals. Expertise in project management and stakeholder engagement, consistently achieving sales targets while ensuring confidentiality. Leveraged CRM systems and analytical skills to enhance client relationships.
Overview
19
19
years of professional experience
Work history
Mortgage Advisor
Self Employed for Mortgage Confident Finance Ltd
Manchester, Lancs
2022.07 - Current
- Advise across residential BTL and commercial mortgage products and protection insurance offerings.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine the most appropriate product.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Streamlined application process to improve client experience.
- Increased client satisfaction by providing clear, concise mortgage advice.
- Developed personalised mortgage plans, enhancing client trust and loyalty.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Ensured complete transparency in dealings, fostering trust and building long-term relationships with clients.
- Offered comprehensive support to clients with complex mortgage queries.
- Maintained up-to-date knowledge of industry trends for superior service delivery.
- Streamlined communication channels between lenders, solicitors and estate agents for smoother transactions.
- Ensured compliance with regulatory standards throughout all procedures.
- Promoted a variety of insurance products relevant to mortgages, adding value to customer service.
- Simplified complex financial terms for better client understanding.
- Interviewed customers to assess current and projected financial positions.
Sales director
Venom Europe Ltd
Hitchin, Hertfordshire
2020.05 - 2022.07
- Facilitated deal closures by cultivating trust-based client relationships.
- Analysed industry and competitor trends to enhance sales strategy.
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Analysis & research, examining business opportunities in the digital music equipment market, oversaw the redesign of an existing product range, created sales forecasting, and developed a supply pipeline, scheduling orders to prepare for a launch of a new product range of connectivity products in the digital recording and media industry.
National Sales Director
Zoom UK Distribution Ltd
Hitchin, Hertfordshire
2008.01 - 2020.04
- Developed and implemented sales strategy and business growth in a tech Company. Had primary responsibility for business growth & market penetration, including but not limited to sales, profitability, marketing, reporting, procurement, and forecasting. The company supplied digital technology, software & hardware products to a wide range of customers both B2B and B2C. Required to set targets and set pricing & profit margins. Directed sales force leadership, inventory management, and procurement pipelines. Implemented a range of multi-level marketing strategies using social media platforms, using user endorsement and pr agencies. Organised venues for events and product launches. Coordinated the creation of digital web content for direct marketing campaigns. Experienced in bids and tenders both as a supplier to prospective clients and as a commissioner. Project managed exhibition stands design & build when the company attended trade shows both in the UK and in Central Europe. Handled and managed national accounts such as the Amazon UK & Maplin Accounts for example. Reported directly to the CEO and management team based in Tokyo on KPIs, financial and audit matters. Zoom UK’s turnover grew from £1.5 million to £6million under my management.
- Implemented strategies aimed at achieving aggressive growth targets. objectives, resulting in enhanced revenue generation.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Developed strategic sales plans for increased market share.
- Increased market presence by identifying and establishing new sales channels. through establishment of new sales channels and strategic partnerships.
- Managed high-level negotiations, securing profitable business contracts.
- Delivered successful product launches with comprehensive promotional strategies.
- Coordinated trade shows and exhibitions, promoting company products effectively.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Built long-term relationships with customers and generated referrals from existing clients.
- Maintained contact with customers throughout sales and pre-delivery process.
- Coordinated specific sales events to enhance customer interaction and promote products. to boost customer engagement and increase product turnover.
Education
Batchelors Degree - Business & Music
Anglia Ruskin University
Professional Qualification CeMAP - Financial Industry
London Institute of Banking & Finance
United KingdomSkills
- Sales & Objective Driven
- Business development
- Deal closing
- Client consultation
- Negotiation skills
- Stakeholder Management
- Key Account Handling
- Consultative Approach
- Project Management
- Analysis & Problem Solving
- CRM & IT Familiar
- Decision Maker
- Team Leadership
- Influencing skills
- Interpersonal Skills
- C&D level influence
VOLUNTEER EXPERIENCE
I ORGANISED A SQUASH LEAGUE AT UNIVERSITY AND I CONTRIBUTED TO A STUDENT CIRCULAR. ORGANIZED AND PLAYED IN A BRASS ENSEMBLE.
Languages
French
Elementary
Interests
Playing Golf, Fine Dining, Watching Sport, Theatre Going, Listening to Music
References
References available upon request.
Timeline
Mortgage Advisor
Self Employed for Mortgage Confident Finance Ltd
2022.07 - Current
Sales director
Venom Europe Ltd
2020.05 - 2022.07
National Sales Director
Zoom UK Distribution Ltd
2008.01 - 2020.04
Batchelors Degree - Business & Music
Anglia Ruskin University
Professional Qualification CeMAP - Financial Industry
London Institute of Banking & Finance