Steve Doku
London,london
Summary
A seasoned professional with a strong understanding of regulatory compliance and ethical conduct. Demonstrates exceptional decision-making aptitude and a result-driven approach in managing customer relationship systems and B2B partnerships. Committed to leveraging skills in regulatory understanding to drive business success while maintaining high standards of integrity.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Small business owner
Rae Italian Kitchen
London, East London
07.2020 - 01.2025
- Managed daily operations for smooth functioning of the business.
- Developed sales strategy to expand market reach.
- Launched new products to meet market demands.
- Overhauled website design, improved online presence and functionality.
- Bolstered customer satisfaction by implementing effective service strategies.
General restaurant manager
Pizzaexpress Restaurants Ltd
London, London
08.2000 - 04.2020
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Coordinated events and parties to increase restaurant revenue.
- Implemented new menus, improved dining experience.
- Increased table turnover rate with efficient floor management.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Managed daily operations for smooth restaurant functioning.
Floor Manager
Mcdonalds
London, London
12.1997 - 08.2000
- Managed daily store operations to increase efficiency.
- Implemented health and safety regulations for safer workspace.
- Handled cash transactions efficiently reducing wait times at checkouts.
- Fostered a positive work environment by promoting teamwork and communication among staff members.
- Supported sales team in achieving targets by providing training and guidance about products and services available in the store.
- Coordinated team schedules for optimal store coverage.
Education
Bachelor of Arts - Banking Economics and Law
London Metropolitan University
London 09.2000 - 07.2004
Skills
- Regulatory understanding
- Decision-Making aptitude
- Customer relationship management systems
- Regulatory compliance knowledge
- B2B partnerships
- Ethical conduct
- Result-Driven approach
Affiliations
- Love watching sports especially football,Tennis
Accomplishments
Awarded for three successive record-breaking sales in 2018.
Elected student president for the 1995GCSE A-Level year group
Certification
Hold premises licence
Languages
English
Native
References
References available upon request.
Timeline
Small business owner
Rae Italian Kitchen
07.2020 - 01.2025
Bachelor of Arts - Banking Economics and Law
London Metropolitan University
09.2000 - 07.2004
General restaurant manager
Pizzaexpress Restaurants Ltd
08.2000 - 04.2020
Floor Manager
Mcdonalds
12.1997 - 08.2000
Hold premises licence
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